Whitbread
Ground Floor - Team Member
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Front of House – Newcastle (Metro Centre) Premier Inn
We're currently recruiting for our Premier Inn in Newcastle (Metro Centre). Hours: 13.5 per week (including weekends), with a starting pay rate of up to £13.06 per hour.
About the Role
Come and join as a Front of House Team Member at Premier Inn Newcastle, where your customer service skills and friendly personality will make all the difference. Welcome guests, assist with check-ins, prepare and serve meals, and help ensure first impressions are immaculate— whether mixing cocktails, hosting dinners or coordinating room preparation with housekeeping.
Key Responsibilities
- Provide warm, welcoming service to Premier Inn guests from arrival to departure.
- Handle check-ins, check-outs, and booking queries with professionalism.
- Assist with in-house dining, room service (including cocktail preparation), and operational tasks.
- Support housekeeping as needed to maintain hotel standards.
- Promote a positive, inclusive environment for staff and guests alike.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
- No prior experience necessary—just a customer-focused mindset and enthusiasm to learn.
- A Can-Do attitude with a willingness to adapt and grow within a dynamic team.
- Commitment to an inclusive culture, demonstrating respect and empathy for diverse backgrounds.
Benefits
- Upfront opportunities: Training, support, and a clear career path within Whitman.
- Exclusive discounts:
- Up to 60% off Premier Inn rooms
- 25% off meals in all Whitbread restaurants
- Financial perks: Access to a company pension, and the option to participate in a save-as-you-earn scheme.
- Additional discounts: Money off shops, utilities, travel, cinemas, supermarkets, and more.
- "Breakfast on us": A free Premier Inn breakfast for two when you start.
- Inclusive working: Support for workplace adjustments, part-time, and flexible working arrangements as needed. Underrepresented groups (particularly women, ethnic minorities, people with disabilities, and those within the LGBTQIA+ community) are strongly encouraged to apply.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Contract & Location
- Fixed-term contract until 1st October 2026 (no zero-hours contracts).
- Location : Premier Inn Newcastle (Metro Centre), Derwent Haugh Road, Swalwell, Gateshead, NE16 3BJ.
For more details, visit the nearest Premier Inn or direct inquiries to Human Resources. Job Ref: 184118-4492.
Advertised: 01 Jul 2026
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills