Whitbread
Ground Floor - Team Member
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Ground Floor - Team Member
Front of House – Newcastle (Metro Centre) Premier Inn
We're currently recruiting for the Front of House role at our Newcastle (Metro Centre) Premier Inn, with 13.5 hours per week at up to £13.06 per hour.
About the Role
Come and join our friendly Front of House Team at Premier Inn in Newcastle! As the welcoming face of our hotel, you’ll use your customer service skills to ensure guests have a fantastic experience from check-in onwards—whether it’s serving cocktails, meals, or helping to ensure every room meets the highest standards.
This is an ideal opportunity with no prior experience needed and an immediate start available.
Contract Details
- Pay Rate: Up to £13.06 per hour
- Contract Type: Fixed Term Contract until 1st October 2026 (No zero-hour contracts!)
- Hours: 13.5 hours per week, including weekends
- Location: Newcastle (Metro Centre) Premier Inn, Derwent Haugh Road, Swalwell, Gateshead, NE16 3BJ
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What You’ll Love Working Here
- Training and Support: Guided onboarding with clear career progression opportunities
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals at all Whitbread restaurants
- Pensions & Savings: Access to a company pension and a save-as-you-earn scheme
- Discounts: Save on shopping, bills, travel, cinema, groceries, and more
- Complimentary Breakfast: Enjoy a Premier Inn breakfast for two when you join!
Responsibilities
As our Front of House Team Member, you’ll bring your passion for customer service to the table. You’ll be part of Whitbread, the UK’s leading hospitality business, and contribute to creating exceptional guest experiences.
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Key Emphasis
Inclusivity and Opportunity:
We believe everyone deserves a fair opportunity regardless of background or situation. Whether you're a woman, ethnic minority, person with disabilities, or member of the LGBTQIA+ community, we encourage you to apply. Our commitment is to support workplace adjustments, flexible or part-time working arrangements wherever possible.
Why Apply?
If you thrive in customer-facing roles and want a warm, welcoming environment to grow your career, this is the right opportunity for you.
Job ref: 184118-4492
Advertised: 01 Jul 2026
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