Whitbread
Ground Floor Team Member
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Ground Floor Team Member
Front of House – Bridgend (M4 / J35) Premier Inn
Location: Bridgend (M4 / J35) Premier Inn Address: A4061, Bridgend CF32 9ST Role: Front of House Team Member Hours per week: 16 Pay rate: Up to £13.06 per hour Contract type: Permanent (no zero-hours contracts)
About the Role Come and be the friendly face of Premier Inn in Bridgend! As a Front of House Team Member, use your personality and customer service skills to welcome guests and help them feel at ease. From preparing cocktails and serving meals to collaborating with housekeeping for perfect room checks, you’ll ensure a premium guest experience.
No prior experience is required—just a passion for hospitality and that extra spark of friendliness.
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Why you’ll love it here:
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Training and Support: Benefit from a welcoming team and an easy-to-use administration system. Plus personalized guidance to set you up for long-term career growth within Whitbread.
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Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in any Whitbread Restaurant.
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Pension & Savings:
- Company pension scheme available
- Salary-saving scheme option
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Discounts: Access money-off deals on shopping, utilities, travel, cinemas, supermarkets, and other services.
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Join & Enjoy: Get a complimentary Premier Inn breakfast for two once you start!
Responsibilities:
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- Use your customer service skills to warmly greet and assist guests from arrival to check-out.
- Collaborate with teams to ensure rooms are perfect for guest comfort—from refreshments to readiness for the next arrival.
- Offer personalised assistance, whether it’s making drinks, suggesting dining options, or coordinating housekeeping requests.
- Maintain a professional and friendly tone at all times, creating memorable positive experiences for guests.
- Stay informed about promotions, menu updates, and all-day service offerings to provide recommendations.
Apply now for a rewarding role at: Premier Inn (Bridgend) – A4061, Bridgend CF32 9ST
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