Whitbread
Ground Floor Team Member
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Ground Floor Team Member
Front of House – Bridgend (M4 / J35) Premier Inn
Come and be a Front of House Team Member at Premier Inn in Bridgend (M4 / J35).
About the Role
As the friendly face of our hotel, you’ll use your engaging personality and strong customer service skills to welcome guests. Help them settle in from the moment they check in—whether it’s crafting cocktails, serving meals, or coordinating with housekeeping to ensure their rooms are perfect.
This role starts immediately and welcomes applicants with no prior experience required.
Key Details
- Pay Rate: Up to £13.06 per hour
- Contract Type: Permanent (no zero-hours contracts)
- Hours: 16 hours per week
- Location: Premier Inn Bridgend (M4 / J35), A4061, Bridgend CF32 9ST
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Whitbread’s commitment to your wellbeing includes:
- Training & Career Support: Simple processes and clear progression within our organisation.
- Whitbread Benefits Card: Up to 60% off Premier Inn rooms and 25% off meals across all Whitbread restaurants.
- Pension & Savings: Access to company pension and Save as You Earn schemes.
- Discounts: Save on shopping, utility bills, travel, cinemas, supermarket essentials, and more.
- Complimentary Stay: Enjoy breakfast for two at Premier Inn upon joining.
Your Responsibilities
- Deliver outstanding customer service, making guests feel welcome and comfortable.
- Assist with check-ins, room assignment, and providing local recommendations.
- Contribute to creating upscale guest experiences—whether through food, drinks, or room presentation.
- Collaborate with colleagues across teams to ensure seamless service.
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Culture & Commitment
We believe everyone deserves a fair chance and advocate for diversity. We actively welcome applications from under-represented groups, including but not limited to:
- Women
- People from ethnic minorities
- Individuals with disabilities
- Members of the LGBTQIA+ community
Addressing access needs, flexible working arrangements, and adjustments at work is a priority. If needed, we’ll support you as Possible.
Proudly part of
Premier Inn, operated by Whitbread Group—a hospitality brand renowned for exceptional service worldwide.
Job reference: 183948-4492 Advertised: 01 Jul 2026
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