Harrison Leisure
Grounds and Maintenance Team Member
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Maintenance & Grounds Team Member
The Maintenance & Grounds Team Member plays a key role in ensuring the overall upkeep, safety, and presentation of the holiday park. This is a hands-on, varied role combining general maintenance duties with grounds and landscaping responsibilities to ensure all facilities, holiday homes, and outdoor areas are maintained to a high standard.
Working collaboratively within the park team, the role supports the delivery of an excellent experience for holiday homeowners and guests by maintaining a clean, safe, and welcoming environment across all areas of the park.
Duties
- Carrying out routine maintenance, repairs, and inspections of holiday homes, park facilities, and infrastructure
- Maintaining and repairing public facilities, including communal areas, amenities, and recreational spaces
- Inspecting and supporting utility systems such as water, sewage, gas, and electrical services
- Performing landscaping duties including mowing, trimming, edging, planting, and general grounds upkeep
- Monitoring and controlling weeds, and assisting with pitch and site enhancements
- Preparing caravan and holiday home pitches to a high standard for guest arrivals
- Supporting site cleanliness through waste collection, recycling management, and safe disposal of materials
- Delivering and exchanging gas bottles and supporting associated operational tasks
- Inspecting outdoor amenities such as playgrounds and reporting defects or maintenance needs
- Responding to maintenance issues and resolving faults in a timely and efficient manner
- Engaging with guests and owners in a friendly and professional manner, providing assistance where required
- Working collaboratively with team members across maintenance and grounds functions
- Maintaining accurate records of work completed, materials used, and any identified issues
- Ensuring all work is carried out in line with company health and safety standards
- Carrying out any other duties as required to support the operation of the park
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Skills Required
- Basic knowledge of maintenance tasks including plumbing, electrical, and general repairs
- Experience in landscaping, grounds maintenance, or similar practical roles
- Ability to safely use hand and power tools and grounds maintenance equipment
- Strong attention to detail and commitment to high presentation standards
- Good problem-solving skills with a proactive and flexible approach
- Ability to carry out physical tasks including lifting and working outdoors in varying conditions
- Good communication and interpersonal skills when interacting with guests and team members
- Basic IT skills, including the ability to use company systems and workflow applications
Qualifications/Experience
- Previous experience in maintenance, groundskeeping, or a similar role (desirable)
- Practical, hands-on skills in maintenance or landscaping work
- Relevant trade or vocational qualifications (advantageous but not essential)
Health and Safety
- Promote and maintain a safe working culture on site at all times
- Follow all company health and safety policies and procedures
- Ensure safe working practices are always demonstrated
- Wear appropriate personal protective equipment (PPE) when required
- Report all accidents, incidents, hazards, and near misses promptly to management
- Maintain a safe and tidy working environment at all times
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Our Values
As an employer, we are committed to providing a supportive, fair and well-structured working environment. Our approach is shaped by our core values of Family, Sustainability, Integrity, and Quality, and we reflect these in the way we support both the people we employ and the families we work with.
Family
We aim to create a respectful and welcoming atmosphere where our team members feel valued and included. We believe in loyalty, continuity, and working together to ensure the best possible experience for the children and families we support.
Sustainability
We are mindful of our impact on the community and the environment. We work responsibly and encourage efficient use of resources, with a focus on creating long-term, positive outcomes for families and our wider surroundings.
Integrity
We are committed to transparency and honesty in all aspects of employment. We build trust through clear communication, doing what we say we will do, and maintaining professional, reliable working relationships.
Quality
We strive for high standards in the support we provide. We focus on doing the basics well, consistently, and are committed to providing the best possible experience for the child, the family, and our staff. We invest in good training, safe practices, and a positive culture where everyone can do their best work.
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