Batson Groundcare Ltd
Grounds Maintenance Operations Supervisor
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Lead People. Drive Standards. Make a Difference. Build Something Exceptional.
At Batson Groundcare, we're building more than a grounds maintenance business— Our mission is to build a team that takes pride in what it does, supports one another and is committed to delivering exceptional standards every day.
As our business continues to grow, we're looking for an experienced Grounds Maintenance Operations Supervisor to become a key member of our leadership team.
This isn't a role for someone who simply checks work has been completed.
We're looking for a leader, a leader who leads from the front.
Someone who thrives in developing people, drives high standards, solves problems, and genuinely cares about building successful teams.
If you want to make a real difference, influence the future of our teams and grow your own career within an ambitious and supportive business, we'd love to hear from you.
Salary
£35,360 – £36,400 per year (Based on 40 hour weeks)
Hours
40–45 hours per week | Monday to Friday
About the Role
Your number one responsibility will be our people.
Working alongside the Department Lead and Operations Coordinator, you'll help lead the day-to-day operations of our Grounds Maintenance department, supporting over 25 operatives across 8+ operational teams.
You'll spend the majority of your time out on sites, working hands on with our teams, coaching staff, driving quality, delivering training, resolving issues, and ensuring every team consistently delivers work to the highest standard.
You'll also play an important role in planning workloads, allocating resources, and ensuring contracts run efficiently and safely.
This is a highly visible leadership role requiring someone who enjoys being out with the teams, setting expectations, developing people, and creating a culture of accountability and continuous improvement.
Join Batson Groundcare Ltd
We're not looking for someone to simply supervise our teams.
We're looking for someone who wants to help build one of the best Grounds Maintenance operations in the region.
Someone who believes that exceptional standards start with exceptional people.
If you're an experienced leader who takes pride in developing others, solving problems and driving continuous improvement, we'd love to hear from you.
Key Responsibilities
- Lead, motivate and support multiple Grounds Maintenance Teams.
- Build positive working relationships and develop a culture of professionalism, accountability, and pride.
- Carry out regular quality inspections and team audits.
- Ensure company standards and client expectations are consistently achieved.
- Coach, mentor and develop employees through regular feedback and practical support.
- Deliver inductions, onboarding programmes, refresher training, toolbox talks and practical workshops.
- Ensure Health & Safety legislation and company procedures are followed at all times.
- Investigate issues, implement corrective actions and drive continuous improvement.
- Manage performance professionally, fairly and consistently.
- Work closely with the management team to plan labour resources, workloads and daily schedules.
- Support the Department Lead and Operations Coordinator with the day-to-day running of the department.
- Step into an operational leadership role during periods of absence, ensuring contracts continue to run effectively.
- Monitor plant, machinery and equipment, ensuring it is safe, compliant and well maintained.
- Build positive relationships with clients, resolving issues quickly and professionally.
- Promote a positive working environment where teams are encouraged to grow and succeed.
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About You
You'll be an experienced leader within the commercial Grounds Maintenance industry who thrives on developing people and raising standards.
You'll be someone who:
- Leads by example.
- Commands respect through professionalism and integrity.
- Has a strong character and remains calm under pressure.
- Can confidently deal with difficult conversations and challenging situations.
- Has a positive, solutions-focused attitude.
- Thinks ahead and plans effectively.
- Holds people accountable whilst supporting them to improve.
- Takes pride in delivering outstanding standards.
- Has excellent communication and organisational skills.
- Wants to make a genuine difference to the people around them.
Essential Experience
You will have significant experience supervising or managing teams within the commercial Grounds Maintenance industry together with a thorough understanding of:
- Commercial Grounds Maintenance operations.
- Grass cutting, hedge maintenance, shrub maintenance and horticultural best practice.
- Grounds Maintenance machinery, plant and equipment.
- Health & Safety legislation and safe systems of work.
- Staff management, coaching and performance development.
- Delivering practical training, inductions, refresher training and toolbox talks.
- Planning workloads and allocating resources effectively.
- Working to KPIs and performance targets.
- A full UK Driving Licence is essential.
Desirable Qualifications & Experience
- PA1 & PA6 Herbicide Certificates.
- Trailer Towing Experience.
- First Aid at Work Qualification.
- LANTRA or NPTC qualifications.
- Experience working on commercial Grounds Maintenance contracts.
- IOSH Managing Safely or similar Health & Safety qualification (desirable but not essential).
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How Success Will Be Measured
This role has clear performance objectives, including:
- Improved Quality Audit Scores.
- Improved Team Performance, Productivity and Moral.
- Improved Health & Safety Compliance.
- Improved Client Satisfaction.
- Increased Staff Development and Training Completion.
- Reduced Customer Complaints and Defects.
- Continuous Improvement across the department.
- Efficient planning and deployment of labour and resources.
What We Offer
- Salary: £35,360 – £36,400 per year (Based on 40 hour weeks) – Rate depends on experience and qualifications.
- Company Vehicle
- 29 Days Annual Leave (including Bank Holidays).
- Weekly or Monthly Pay.
- Company Pension Scheme.
- Ongoing Professional Training and Development.
- Full Personal Protective Equipment (PPE).
- £100 Annual E-Learning Training Bonus Scheme.
- Free On-Site Parking.
- Genuine Career Progression Opportunities.
- The opportunity to help shape and lead one of the region's growing Grounds Maintenance businesses.
Working Hours
Monday to Friday
40–45 hours per week.
Overtime Rates
- Time & ¼ – Weekdays (after 40 hours)
- Time & ½ – Weekends
Career Development Opportunities
At Batson Groundcare, we believe in developing our people and creating genuine opportunities for progression.
This role is designed to grow with the right individual.
Depending on your experience, knowledge and performance, there may be opportunities to expand your responsibilities by:
- Supporting the supervision and operational delivery of our Landscaping division.
- Progressing into a Contracts Management role, pricing, and managing Grounds Maintenance, Landscaping and Tree Works projects.
- Becoming involved in contract mobilisation, estimating, operational planning and wider business improvement initiatives.
Candidates with previous experience in landscaping operations, estimating, contract management or project delivery are encouraged to highlight this within their application.
Whilst these additional responsibilities are not essential for this position, we actively encourage career progression and are committed to investing in people who demonstrate the capability, ambition and values to grow with our business.
If you believe you'd be a good fit for this role, we'd love to hear from you.
Please contact us on 01388730257 or email info@batsonltd.co.uk.
Benefits
- Additional leave
- Company car
- Company pension
- On-site parking
Experience
- Leadership: 5 years (required)
- Supervising: 5 years (required)
- Commercial Grounds Maintenance: 5 years (required)
- Work Location: In person
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