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About Greystar
Greystar is a leading, fully integrated global real estate platform, offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $350 billion of real estate in 260+ markets globally, with offices across North America, Europe, South America, and the Asia-Pacific region.
The largest apartment operator in the U.S., Greystar manages over one million units/beds globally. With $79 billion in assets under management, including $34 billion in development assets and $36.5 billion in regulatory assets, Greystar delivers world-class rental housing solutions. Founded in 1993 by Bob Faith, its mission is to provide exceptional service in residential real estate.
For more details, visit www.greystar.com.
About the Role
Senior Community Associate Reports to: Community Manager & Facilities Manager
Role Summary Contributes to an outstanding resident experience through high-standard waste management, cleaning, minor repairs, decoration, and maintenance. Responsible for identifying faults, ensuring necessary repairs, and executing routine tasks in residential properties, grounds, and equipment.
Key Responsibilities
- Collaborate with a friendly, supportive team to maintain exceptional cleanliness and operational excellence within resident communities.
- Manage waste systems seamlessly:
- Regularly inspect bin chute systems and replace bins as necessary.
- Clean and maintain bin rooms, routes, and collection points.
- Ensure debris-free, organized solutions and adherence to local recycling protocols.
- Provide first-line troubleshooting in maintenance requests:
- Monitor an electronic reporting system to prioritise tasks.
- Communicate effectively with residents, colleagues, and contractors.
- Liaise with facilities team on administrative records and compliance.
- Handle minor repairs, decoration, and maintenance in alignment with:
- Facilities teams’ directions.
- Regulatory and safety policies.
- Operate during after-hours shifts to resolve urgent repairs or safety issues, coordinating the necessary contractors.
- Manage resident accounts securely, recording compliance checks, insurance updates, and administrative tasks.
- Maintain grounds and gardens:
- Ensure cleanliness, hazard-free conditions, and liaise with external contractor suppliers.
- Conduct duties with strict adherence to safety protocols, including:
- Reporting incidents/accidents formally.
- Moving heavy furniture or equipment as needed.
- Assist with:
- Tamper-proof landscaping and community security.
- Organising resident events, compliance inspections, and safety training/supervision.
- Support compliance checks and note statutory waste testing deadlines.
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Experience & Skills
Essential
- Education: Minimum O’ Level/GCSE standard (or equivalent) with written and numerical competency.
- Knowledge & compliance of Health & Safety (H&S) regulations.
- Demonstrated self-improvement qualities—eager to expand skills and expertise.
- Safe handling of cleaning agents and tools.
- Preference given to candidates with minor maintenance, repair, or decorative experience in residential contexts.
- Fluent English communication (verbal and written).
- Supportive, professional, and friendly demeanour, with strong interpersonal skills.
- Team player driven by collaborative and trust-building relationships.
- Ability to work with minimal supervision, prioritise tasks effectively, and adapt to change.
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Key Strengths
- Customer-centric with a pro-active problem-solving approach.
- Flexible, reliable, and resilient in varying operational demands.
Important Notice: Interview & Anti-Fraud Policy
Greystar will never request sensitive information (e.g. banking details) during the application/interview process. Any queries must originate from official Greystar emails (@greystar.com).
Suspicious requests? Contact AskHR@greystar.com immediately.
"Why Join Greystar?"
We value collaboration, dedication, and integrity as part of a vertically integrated company shaping global residential real estate. Whether through apartment management, development, or investment, our Core Values guide us daily:
Core Values:
- Integrity – Ethical principles, honesty, transparency, humility.
- Equality – Valuing diversity, fostering inclusive opportunities.
- Professionalism – Respectful, diligent interactions and image.
- Accountability – Responsible ownership of actions and results.
- Service – Resident/client-centric focus: time, knowledge, effort.
- Teamwork – Cohesion and problem-solving together.
Next Steps
Explore current openings, apply confidently, or track submissions in your Candidate Home dashboard. Demystify the process—no candidate is abandoned. Confident and ambitious? Apply and put your skills to solidifying Greystar’s legacy.
Apply now at [Greystar Careers](link omitted). Proud innovators in real estate – for the long term.
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