GRS Group
Group Invoice Validation Administrator (3 Month FTC) - Nuneaton

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Job Opportunity in Nuneaton
We are looking for a self-motivated, driven, and adaptable individual who enjoys a challenge to work alongside our energetic team in Nuneaton on a fixed term contract for 3 months. The role requires a CAN-DO attitude, an ability to learn from any losses, and celebrate every win. We are a fast-paced business with plenty of opportunities for growth, so if this sounds like you, we'd love to hear from you!
Job Purpose
The role is integral to the organisation as it is responsible for assisting in the validation of processing haulier tickets via multiple platforms to enable us to pay our suppliers and hauliers and subsequently invoice our customers. This role will be responsible for the timely capturing of queries and escalating as required for resolution.
Main Duties and Responsibilities
The duties are many and varied, but the list below is considered to be the basic requirement:
- Daily validation of haulier invoices from our ticket matching platform to identify data errors.
- Responsible for the capturing of all queries in relation to issues holding haulier invoices for payment, with a keen eye to detail.
- Daily escalation of all queries to the appropriate member of the team to ensure continuous flow of work.
- Adopt the GRS core values in everything you do: Caring, Inspiring, Developing, Can-do, Excelling.
- Responsibility for compliance and discharging legal duties with regards to HR and Health & Safety to promote a safe, equitable, and legally compliant workplace.
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KNOWLEDGE, TRAINING, QUALIFICATIONS AND EXPERIENCE REQUIRED TO DO THE JOB
Communication
- Interpersonal and intrapersonal
- Clarity and accuracy in sharing information
- Active listening and responding appropriately
- Demonstrate respect, empathy, and professionalism
- Use suitable channels, e.g. emails, meetings, calls, reports
Organisation
- Manage time and workload effectively
- Reduce errors through orderly processes
Teamwork
- Actively contribute to group tasks and support collective outcomes
- Build positive working relationships based on trust, reliability, and professionalism
Problem Solving
- Apply logical thinking and sound judgement to choose appropriate solutions
- Collaborate with colleagues to solve shared or complex challenges
Dependability
- Meet deadlines and communicate early if issues arise
- Produce consistent, accurate work with attention to detail
Positive Attitude
- Approach tasks with enthusiasm and a willingness to contribute
- Stay calm and professional under pressure or when priorities change
- Be open to feedback and use it to improve


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Critical Thinking
- Use facts, data, and evidence to evaluate situations and options
- Identify patterns of areas of issue and escalate appropriately
Adaptability
- Be open to change in processes, priorities, and ways of working
- Learn new tools, systems, and tasks quickly and apply them effectively
- Remain calm and professional when faced with uncertainty or setbacks
Conflict Management
- Actively listen to understand different perspectives and underlying needs
- Communicate respectfully, using facts and neutral language
- Manage emotions and stay professional under pressure
Emotional Intelligence
- Show empathy and consider how others may feel in a situation
- Handle feedback constructively and respond without defensiveness
- Build positive relationships by being supportive, fair, and trustworthy
Ability to work on high volume tasks and work to KPI expectations.
Benefits
- 35 working hour week.
- 24 Days holiday + Bank Holidays.
- Death In Service Benefit.
- Bonus Scheme.
- Access to GP Line for you and your household.
- Employee Assistance Programme access with support provided for Financial, Legal, and Health & Wellbeing.
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