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Elysium Collection

Group Meetings and Events Specialist

Croydon
£35k/yr
Posted about 23 hours ago
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Group Meetings and Events Specialist

1 Year Contract | £35,000 plus Performance Bonus

At Elysium Collection, we're creating something special. Our collection of distinctive luxury hotels is built around exceptional hospitality, thoughtful service, and unforgettable experiences. As we prepare to launch our first properties, we're looking for an experienced Group Meetings & Events Specialist to join our central commercial team and play a pivotal role in bringing our events business to life.

This is more than a coordination role. It's an opportunity to help shape the guest journey, influence how we work, and become part of a brand at the very beginning of an exciting journey.

The Opportunity

Every exceptional event begins long before guests arrive. As the first point of contact for meetings and events enquiries across the collection, you'll create confidence from the very first conversation. You'll develop detailed event plans, maximize enquiry conversion, and ensure every booking is handed over seamlessly to our hotel teams.

Working closely with Sales, Reservations, and hotel operations, you'll help deliver exceptional client experiences while supporting commercial performance across the collection.

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£35,000/yr

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What You'll Be Doing

  • Managing meeting and event enquiries from first contact through to operational handover.
  • Understanding each client's objectives and translating them into detailed event plans.
  • Building lasting relationships with clients, agencies, and key partners.
  • Coordinating event logistics, supplier requirements, and timelines.
  • Supporting commercial performance through strong enquiry conversion and effective pricing discussions.
  • Working collaboratively with hotel operational teams to ensure successful event delivery.
  • Seeking client feedback and identifying opportunities to enhance the experience.

What We're Looking For

  • You understand that luxury is found in the details.
  • You're naturally organized, calm under pressure, and enjoy building trusted client relationships. You have the confidence to manage multiple enquiries without compromising quality, alongside the commercial awareness to balance exceptional service with business performance.
  • Most importantly, you'll enjoy working as part of a collaborative team that supports one another and celebrates success together.

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You'll Bring

  • A minimum of three years' Meetings & Events coordination experience within a quality hotel or luxury hospitality environment.
  • Experience managing group meetings, conferences, or events within hotels.
  • Outstanding organizational skills and meticulous attention to detail.
  • Excellent communication and relationship-building skills.
  • Strong commercial awareness and confidence discussing client requirements and pricing.
  • Experience using hotel or event management systems.
  • A proactive approach with the ability to anticipate challenges and solve problems.
  • A genuine passion for creating memorable experiences.

Experience across accommodation, food and beverage, spa, or leisure operations would be an advantage, as would professional qualifications such as CMP or CSEP.

Why Join Us

  • Competitive salary
  • Performance bonus
  • Learning and development opportunities
  • A collaborative and supportive team culture
  • The opportunity to be part of a brand from the very beginning

Join us and help create the events people will remember long after they've gone home.

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Skills

Event Coordination
Client Relationship Management
Organizational Skills
Attention To Detail
Communication Skills
Commercial Awareness
Problem Solving
Proactive Approach
Hospitality Experience
Event Management Systems
Group Meetings Management
Conference Management
Supplier Coordination
Feedback Seeking
Luxury Service Understanding

Location

Croydon, England, United Kingdom

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