JMG Group
Group Regulatory Compliance Officer
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Group Regulatory Compliance Officer – JMG Group
About the Role
JMG Group is one of the UK’s leading insurance broking businesses, backed by private equity and headquartered in Leeds. With a strong and expanding national footprint, we are proud to be a Top 30 insurance broker, placing in excess of £500 million in Gross Written Premium annually. Our continued success is driven by a commitment to exceptional customer service, underpinned by talented people, robust systems, and effective processes.
As part of our ongoing growth journey, we are seeking an experienced and motivated Group Regulatory Compliance Officer to lead and support our Compliance Team. Reporting directly to the Chief Risk Officer, this newly created role will play a key part in maintaining and enhancing the Group’s regulatory and compliance framework within a dynamic FCA-regulated insurance broking and MGA environment.
Please note, this role can be based out of any of our regional compliance hubs in Guiseley, Gosforth, or Glasgow.
Working closely with stakeholders across the business, the successful candidate will:
- Help embed regulatory requirements into everyday operations
- Promote a strong culture of compliance
- Support the delivery of consistently positive customer outcomes in line with Consumer Duty expectations
This is an excellent opportunity for a proactive and commercially minded compliance professional who:
- Thrives on taking ownership and initiative
- Builds effective relationships
- Operates successfully in a fast-paced, evolving environment, balancing multiple priorities while delivering high-quality outcomes to tight deadlines
Key Responsibilities
Compliance Delivery & Enhancement
- Drive and continuously enhance the Group’s compliance monitoring and quality assurance program
- Conduct file reviews, audits, and thematic reviews, identifying trends and areas for improvement
- Investigate complaints and errors, perform root cause analysis, and recommend remedial actions
- Provide clear, pragmatic, and commercially aware compliance advice to the business
- Collaborate with stakeholders to embed regulatory requirements in a practical and proportionate way
- Produce and own compliance MI, ensuring timely and insightful reporting
- Identify opportunities to improve processes, controls, and operational efficiency
- Support risk identification, assessment, and reporting across the Group
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Regulatory Compliance
- Ensure compliance with FCA requirements, including Consumer Duty, TCF, GDPR, and financial crime controls
- Support onboarding and due diligence of third parties and introducers, where required
Team Management & Leadership
- Lead, develop, and motivate a team, ensuring both individual and business objectives are met
- Manage performance through regular coaching, feedback, and development planning
- Prioritise workloads, allocate resources effectively, and deliver projects on time
- Cultivate a positive, inclusive, and high-performing team culture that fosters collaboration and accountability
- Experience managing change and supporting teams through regulatory, operational, and organisational developments
- Demonstrate strong decision-making skills, providing clear direction in a fast-paced environment
Skills & Experience
Professional Background
- Proven experience within an FCA-regulated environment, preferably in insurance broking
- Strong understanding of regulatory frameworks, with knowledge of Consumer Duty
- Ability to work independently, use initiative, and take ownership of deliverables
- Demonstrated commercial awareness, balancing regulatory requirements with business needs
- Resilience and adaptability to excel in challenging, high-pressure environments
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Key Competencies
- Communication & Stakeholder Engagement: Skilled in collaborative partnerships across the business
- Organisational Acumen: Proficient in managing multiple tasks simultaneously with precision
- Problem-Solving: Proactive approach to identifying solutions to compliance and operational challenges
Key Behaviours
- Self-starter with a proactive, solutions-focused mindset
- Ownership-driven – takes accountability for outcomes
- Collaborative – works effectively with business stakeholders
- Continuous improvement – seeks ways to add value
- Integrity-focused – maintains professionalism, accuracy, and ethical standards
Key Performance Indicators
- Timely delivery of compliance reviews and monitoring activities
- Evidence of process improvements and operational efficiencies
- Positive stakeholder engagement and feedback
- Effective identification and management of regulatory risks
- Quality, accuracy, and timeliness of compliance reporting
What We Offer
- Competitive salary, commensurate with experience and level
- Company Pension Scheme
- Generous holiday entitlement, including a birthday day off
- Bupa Healthcare Cash Plan
- Life Assurance
- Enhanced Maternity/Paternity leave
- Referral Program
- Paid Volunteering days
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