Responsibilities: Here's what your journey with us entails

• Coordinates and communicates event & groups details both verbally and in writing to the customer and hotel operations. Follows-up with customer post-event.
• Manages group room blocks and meeting space of assigned groups and/or events.
• Works collaboratively with off-property sales channels (e.g., Event Booking Centre, Market Sales, Strategic Accounts) to ensure sales efforts are coordinated, complementary and not duplicative.
• Proactively identifies operational challenges associated with his/her group & events and works with the hotel staff and customer to solve these challenges and/or develop alternative solutions.
• Ensures that the correct contracts and administration are completed and filed in an orderly fashion, to give quick access to client information.
• Uses Opera catering & PMS system to manage sales & account relationships, as well as appropriate catering/group/banqueting bookings. Ensure that information is correct, up to date and that databases are current.
• Ensures forecasted revenue is always up to date.
• Ensures that all diary entries are up to date with booking status, date booking taken, client details and telephone contact details and activities up to date.
• Maintains an efficient and organised filing policy on all enquiries, options and confirmed bookings.
• Follows all hotel and company policies and procedures.
• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
• Builds the unit’s top line revenue by focusing on the post-contractual sale of products and services. Maximizes revenue by up selling contracted products to group & event planners and attendees. Identifies additional revenue opportunities for the hotel based on the event/group profile.
• Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.

Required to have:

• Exceptional interpersonal and communication skills with the ability to interact effectively at all levels.
• Previous experience in Event Management.
• Experience in hospitality.

What is in it for you:

In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

Join Our Team:

Ready to be part of a dynamic team dedicated to shaping the future of luxury hospitality? If you thrive in a fast-paced environment and are passionate about making a difference, we want to hear from you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

The Autograph Collection

The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer today’s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative – in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.