Hilton
Groups, Conference and Events Planning Executive
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Groups, Conference & Events Planning Executive – Conrad London St. James
Exceptional Hospitality Starts with You
Conrad London St. James is one of Hilton’s three global luxury brands, dedicated to bold, inspired, and personalised service for our guests. The hotel consistently ranks in the top 5% of hotels in London and top 10% worldwide, renowned for its exceptional service standards.
Meet Conrad: A World of Opportunities at the UK’s #1 Great Place To Work 2026
Award-winning workplace culture backed by our Team Members.
Rewarding Benefits
- Annual salary: £33,057.66
- 110 deeply discounted travel nights (as low as $40 USD/night) across Hilton’s world-class hotels via the Go Hilton program
- Employee Stock Purchase Program (ESPP) – invest in Hilton shares at a 15% discount
- Paid parental leave for eligible Team Members, including partners and adoptive parents
- Personalised caregiving support via a dedicated concierge service for yourself and loved ones
- Crisis concierge – a compassionate point of contact for both practical and emotional support
- Comprehensive mental health resources – free counselling and support through Hilton’s Employee Assistance Program (EAP)
- 28 holiday days (increasing annually to 33 days), including bank holidays
- Smart uniform provided
- Free healthy meals while on duty
Note: Benefits may vary by location and are subject to specific program/plan terms.
The Experience
Nestled in the heart of Westminster, Conrad London St. James features 256 beautifully appointed bedrooms, diverse dining and beverage outlets, and seven versatile meeting and event spaces. Our eateries include:
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- The Blue Boar Pub – a modern take on traditional British pub culture
- The Hedgerow – an intimate cocktail bar inspired by the British countryside
- The Pem – a glamorous, elegant restaurant offering classic British cuisine with modern techniques
- The Orchard – perfect for afternoon teas and lighter meals
- The Executive Lounge – exclusive luxury for discerning guests
Key Responsibilities
As Groups, Conference & Events (GC&E) Planning Executive, you will:
- Plan, coordinate, and execute all Group, Conference & Event bookings within the hotel
- Build and maintain strong client relationships, ensuring repeat and future business by understanding their vision
- Daily client communications, proactively addressing queries and offering expert advice for a seamless event experience
- Collaborate with the GC&E Sales team and Hotel Operations to ensure alignment from initial enquiry to delivery
- Update booking systems with accurate guest details, communications, and event specifications
- Pursue upselling opportunities for enhanced revenue (e.g., additional function items)
- Conduct hotel tour meetings to showcase facilities and services
- Lead proposal development, tailoring every presentation to meet client needs
What It Takes
Essential Skills & Experience
- Excellent organisational and administrative skills, managing multiple tasks efficiently
- Proactive, customer-focused mindset with strong communication
- Genuine commitment to outstanding hospitality service
- Professional telephone presence
- Strong IT competence, including proficiency in Microsoft Office (Outlook, email, presentations)
- Exceptional attention to detail with precision in task delivery
- Previous experience in event planning or hospitality preferred (but not mandatory for career starters)
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Core Hilton Values
- Passion for hospitality – spreading warmth and light through service
- Integrity and ethical conduct
- Leadership and inspiration for others
- Teamwork as a driver of excellence
- Ownership and accountability
- Urgency and discipline in service delivery
About Hilton
Hilton is a global leader in hospitality, welcomed over 3 billion guests worldwide while upholding its founding mission: "To fill the earth with the light and warmth of hospitality."
- Award-winning workplace culture, ranked among the Britain’s Best Companies to Work for
- Innovative brands, including Conrad, which merges innovation with timeless luxury
- Full career growth support – join for a role, stay for a long-term career
Explore more about life at Hilton here.
Conrad London St James. Exceptional isn’t a word used lightly – we try to live by it every day.
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