Lloyds Banking Group
Growth and Transformation Manager – Unsecured Lending
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
End Date
Wednesday 22 July 2026
Salary Range
£61,344 - £68,160
We support flexible working
- Click here for more information on flexible working options
Flexible Working Options
- Hybrid Working
- Job Share
Job Description Summary
We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone. Including you!
We’re currently the UK’s number one provider of personal loans, supporting customers to achieve their aspirations with unsecured personal loans and help them understand their affordability through innovative customer experiences with Your Credit Score.
We’re looking for someone with experience in designing and executing product and proposition strategies, who can innovate to reimagine loans and drive commercial growth. We want our future propositions to be bold so you’ll need to be creative, transformational, and be comfortable to proactively work with stakeholders across the Group to evolve and develop our future propositions.
Job Title
Growth and Transformation Manager – Unsecured Lending
Salary
£61,344 - £68,160
Location(s)
Chester, Manchester or Leeds
Hours
Full-time
Working Pattern
Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
What you'll be doing
This is an opportunity to help shape the future of one of the UK's leading Personal Loans businesses, influencing how millions of customers access and manage borrowing while driving the next phase of growth and transformation.
We're on an exciting journey to transform our Group and the way we're shaping finance for good. Within Unsecured Lending, we're the UK’s number one provider of personal loans, helping customers achieve their ambitions through market-leading lending products and innovative experiences such as Your Credit Score.
As a Growth and Transformation Manager, you'll play a central role in defining how the Personal Loans business evolves over the coming years. You'll help shape a long-term strategic roadmap for growth, developing new propositions and initiatives that deliver commercial value while improving customer outcomes.
- Working closely with product, pricing, and platform teams, you'll turn customer insight, market intelligence, and emerging technology trends into opportunities that help us stay ahead of customer expectations and the competitive landscape.
- You'll use your understanding of customer needs, technology, and data to identify new opportunities for growth, while ensuring propositions are developed responsibly and in line with regulatory requirements such as Consumer Duty.
- You'll collaborate with stakeholders across the Group to turn strategic thinking into tangible outcomes, using AI and data capabilities to accelerate innovation, improve delivery, and create exceptional customer experiences.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
This is a highly visible role where you'll influence key business decisions, contribute to a culture of innovation and continuous improvement, and help build a high-performing team that's passionate about transforming the future of lending.
Why join us?
We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.
Essential Skills
- 3+ years’ experience in strategy, commercial, proposition, or growth-focused roles, evaluating market dynamics, customer demand, and commercial outcomes to shape recommendations and business direction.
- Strong consumer insight capability, with the ability to translate customer needs into product, proposition, or growth strategies.
- Experience developing and delivering product, proposition, or business transformation initiatives that drive commercial and customer outcomes.
- Experience leveraging technology and data as business enablers, including exposure to AI-led solutions or transformation programmes.
- Strong stakeholder management, communication, and influencing skills, with the ability to build relationships and drive decision-making across large, complex organizations.
Desirable Skills
- Experience working within Financial Services, ideally in Retail Banking.
- Understanding of the Consumer Duty regulatory framework.
- Experience embedding agile ways of working and supporting business transformation within cross-functional teams.
We know that great talent comes from many backgrounds.
Whilst this job advert may reference specific experience, we recognize that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
This is a place for you
Our ambition is to be the leading UK business for diversity, equity, and inclusion, supporting our customers, colleagues, and communities, and we’re committed to creating an environment in which everyone can thrive, learn, and develop.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We offer a wide-ranging benefits package, including:
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can tailor to your lifestyle, such as discounted shopping
- 30 days’ holiday, plus bank holidays
- A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you can have a positive impact as you learn, grow, and thrive?
Apply today and find out more!
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses, and communities. With us, you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow, and develop.
We keep your data safe.
So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us, which is when we run our background checks.
We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.
We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together, we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.
With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers. Here, you'll do the best work of your career.
Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Should you wish to contact us for any reason, please email us at:
careers@lloydsbanking.com
For more Flexible Working Options please use the free text search, e.g. job sharing, variable hours, to identify relevant matches.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location