Signature Aviation
Guest Operations Specialist SOU
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Guest Operations Specialist SOU
Guest Operations Specialist Signature Aviation, Southampton FBO
Who We Are
With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to guests.
- As a premier hospitality organisation and a certified Great Place to Work™, we redefine private air travel.
- Our 6,000+ strong team ensures excellence for guests and communities through well-being programmes, professional development, and charitable initiatives.
Benefits Offered
- Extended leave entitlement
- Defined Contribution Company Pension Scheme, matched up to 7.5%
- Employee Assistance Program: 24/7 support & free counselling
- Healthcare Cash Plan (Medicash)
- Discounts via an Employee Perks platform
- Free on-site parking
- Full uniforms provided
- Full access to LinkedIn Learning
- Ongoing Training & Development Opportunities
- Global Development Scheme opportunities
- Mentorship schemes
- Recognition programme (performance/promotion/awards)
- Volunteering / Charity Days
- Regular social events
- Enhanced family-friendly leave policies
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Your New Role: Guest Operations Specialist
Key Responsibilities:
-
Provide a warm, professional welcome to guests/crew, ensuring seamless and personalised experiences end-to-end.
-
Offer concierge-style support, coordinating:
- Transportation
- Catering
- Accommodation
-
Handle inquiries, resolve issues while maintaining robust knowledge of services/local area.
-
Collaborate with team members & partners to:
- Coordinate guest services & flight activities.
- Deliver requested amenities efficiently.
-
Support administrative tasks:
- Process transactions
- Maintain guest records
- Update preferences for service improvement.
-
Assist with airside operations:
- Aircraft handling
- Ground service equipment operation
- Safe, clean, secure environment upkeep.
Essential Characteristics: Teamwork, detail orientation, safety-first mindset, and calm, organised efficiency.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
About You: Minimum Requirements
- 18+ years old
- Tax compliance in the UK (eligibility to work per local law)
- Full UK driving licence
- Ability to:
- Undergo background checks (criminal, motor vehicle)
- Pass drug/alcohol tests
- Obtain/renew airport ID
- Meet the company’s insurance requirements
Preferred Qualifications
- Prior experience in front-of-house or aviation/ramp services (training will be provided; prior familiarity an advantage).
- Excellent interpersonal skills and communication proficiency.
- Proven adaptability, reliability, and proactive problem-solving under pressure.
- Familiarity with Microsoft Office (Word, Excel, PowerPoint).
- Bonus: Multilingual competence.
How to Apply
Email your updated CV outlining qualifications/experience.
Note on Applications: Processing volume may prevent all responses. Silent passage assumes application not yet successful.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills