The Conduit
Guest Relations Advisor / Receptionist
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Company Description
The Conduit is a global community dedicated to advancing social and environmental change. With clubs in London and Oslo, it brings together social entrepreneurs, investors, creatives, business leaders, policymakers, and civil society. At The Conduit, members connect to drive meaningful impact and share innovative ideas for a better future. The organization offers opportunities for collaboration, learning, and transforming ambition into action.
Role Description
This is a full-time on-site role for a Guest Relations Advisor/Receptionist located in London.
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The Guest Relations Advisor/Receptionist will serve as the first point of contact for members and visitors, providing exceptional customer service and addressing inquiries. Responsibilities include:
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- Maintaining an accurate visitor log
- Coordinating appointments
- Ensuring the welcoming areas are well-maintained
- Supporting the team by managing bookings and providing information about club facilities and services
This role requires a proactive approach to creating a positive experience for all who visit The Conduit.
Qualifications
- Strong Interpersonal Skills and the ability to connect with a diverse community
- Excellent Communication and Customer Service skills to handle inquiries professionally and efficiently
- Experience in Client Relations and a customer-focused mindset
- Ability to provide training and guidance to team members or support staff
- Attention to detail, organizational skills, and a professional demeanor
- Previous experience in hospitality, front desk roles, or related fields is a plus
- Proficiency in handling booking systems and basic administrative tasks
- Comfortable working in a dynamic, mission-driven environment
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