Adagio Aparthotels
Guest Service Ambassador - Part Time (3 days per week)
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Adagio Aparthotels: Front of House Ambassadors – Breakfast Service
Company Description
At Adagio Aparthotels, we adapt to suit your needs—whether you need temporary accommodation for a show, business trip, or extended stay. Our serviced apartments are thoughtfully designed in three categories: Adagio Access, Adagio, and Adagio Premium.
Based at Adagio London Stratford, our guests receive spacious, welcoming apartments with fully equipped kitchens and lounge areas—all designed to ensure you feel at home. The property includes a gym, shared kitchen, mini market, and free Wi-Fi to cater to your every need.
More than just a accommodation provider, we passionately believe "A Home away from Home". Our ambitious vision for diversity drives us to attract, nurture, and promote talent at all levels. Together, let’s redefine hospitality through inclusivity and innovation.
About the Role – Breakfast Ambassadors
(Frontline / Guest Experience – No prior hospitality background is required!)
Your role is to set the tone from arrival to departure—guests must leave with isolated good impressions. As part of the Adagio Aparthotels team in London Stratford, your priority is creating memorable hospitality experiences that align with our "A Home away from Home" philosophy.
We are seeking motivated individuals—a message will if you: ✔ Believe in delivering exceptional welcome and service ✔ Our passionate about being guest-focused and problem-solving
Key Responsibilities
Guest Engagement
- Extend warm welcome at arrival, enhance guest experience throughout stay
- Represent Adagio’s hospitality brands—whether interacting at the front desk or within the breakfast lounge
- Actively involve in daily operational aspects to ensure consistency and guest delight
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Breakfast Service
- Informative & sales-driven service: Present menu options, descriptions and effectively upsell beverages and breakfast choices.
- Demonstrate high-standard waiter etiquette—plate presentation, clear table service, clean-cut liaisons with kitchen team.
- Stand as single point of contact for all customer inquiries–answering questions about menu items, preparation methods, or dining recommendations.
Operational Excellence
- Maintain impeccable cleanliness standards for the breakfast area, kitchen prep stations, and dining spaces.
- Ensure strict compliance with food safety regulations (health & hygiene).
- Organize your station efficiently, adhere to inventory controls, and monitor equipment usage for safety and maintenance.
Workflow & Collaboration
- Work closely with kitchen teams to avoid delays in service or discrepancies in ordering.
- Support any other required frontline duties as assigned by the department supervisor.
What’s in It for You?
Why Join In?
- Employee of the Month Romantic Country Breaks – PAID days off
- Globally Recognized Benefits: Quality healthcare, pension schemes, Employee Assistance Programs (EAP).
- Accor’s customer promise: Be heard – Your ideas brought our group collectively alongside responsibility & long-term development
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Accor Hospitality isn’t just a job—it’s a calling to transform people’s lives and our planet.
Requirements
Essential Desired Qualifications
✔ “Guest-oriented” mindset – demonstrate warmth, patience, and proactive problem-solving ✔ Experience with food service (waiter, receptionist, hospitality preferred), though not always required ✔ Clear comm restrictions meaning? (relevant UK driving status to help eligible employees)
Personality & Soft Skills
Language Requirements: Fluent spoken English (essential) Customer Service: Your smile could be the first touchstone guests remember.
Application Details
Position details:
- Part-Time (mix of days):
- 2 days/week on rotating roster (pure vacation,
- shifts: 6:30am-2:45pm approximately)
- Available to work mon-fri & weekends.
We encourage bold candidates to apply together. For positions, please visit: https://careers.accor.com & search "Breakfast Host" in, (UK) London Stratford, ILC, Serviced Aparthotel
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An Accor team understands wonder isn’t found in weariness, but in innovation.
- From rookies to seasoned professionals, we welcome everyone!
- Accor designers evolve to welcome you all-next projects, regardless of your roots or path.
- Join a global movement that rewards inclusivity.
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