Adagio Aparthotels
Guest Service Ambassador - Part Time (3 days per week)
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Company Description
Adagio Aparthotels
Adagio adapts to suit all guests needs. Our ranges of serviced apartments have been designed to match customer requirements and provide maximum comfort: Adagio Access, Adagio or Adagio Premium.
London Stratford offers spacious, comfortable apartments furnished in a warm style. Each one has a fully equipped kitchen and a lounge area to help you feel at home. The aparthotel has a gym, shared kitchen, mini market and free Wi-Fi. So whether you're here to take in a show at the O2, shop till you drop at Westfield or take care of business at Canary Wharf, we have got you covered for a great stay.
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
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By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
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Job Description
First impressions are everything! As ambassador, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
Our ambition is for our guests to live unique experiences within our Aparthotels. Our philosophy “A Home away from Home” Ready to drop your bags with us? With or without a hospitality background, it does not matter! The essential is to share the same expectations and values as well as speaking the same language of our clients!
- Serves guests (provides waiter service and clears away), in line with the Breakfast concept
- Provides a high standard of service both in terms of welcome and waiter service
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Main Responsibilities
- Greet customers, make suggestions, answer and present the breakfast buffet
- Answer all questions about beverages and the food
- Ensure quality service in the Breakfast area and kitchen
- Use sales techniques to retain customers and attract more
- Apply health regulations relating to cleanliness
- Apply safety regulations
- Comply with equipment usage guidelines
- Comply with maintenance guidelines for the restaurant
- Ensure your work area is clean
- Organize your work and work area professionally
- Clean and clear the breakfast area
- Do all other tasks as required by the supervisor
Qualifications
- Previous hotel experience preferable
- Guest oriented & problem solver.
Additional Information
- This is part time position 2 days per week (Fridays and Saturdays
- Rotating roster mix of early shifts (6.30 to 2.48pm)
- Available to work week days and weekends.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
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