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The successful candidate will be the first point of contact for guests at Phonox, providing a warm and memorable experience. They must be able to confidently handle cash and card payments, and be a genuine, vibrant individual who radiates positive energy.
Responsibilities
- Be the first point of contact for our guests – welcoming them with warmth and professionalism
- Manage guest lists, ticketing, and entry flow with efficiency and attention to detail
- Work closely with security and management to maintain a safe, respectful, and inclusive environment
- Help create a seamless and memorable arrival experience for every guest
- Represent Phonox at all times
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Requirements
- A natural people person – friendly, confident, and composed
- Previous front-of-house or hosting experience is ideal, but not essential
- Comfortable handling busy environments and high volumes of guests
- Passionate about music, nightlife, and great customer experiences
Benefits
- Competitive Pay: £12.71 - £15.00 per hour. Hourly wages paid every two weeks on a Friday.
- Casual Dress Code: No uniforms required—just bring your best self.
- Food & Social Perks: Enjoy 50% off across our venues, plus access to our annual celebrations, events, and festivals.
- Career Growth: At The Columbo Academy, your ambition is our inspiration. We’re here to guide you on a clear path to personal and professional success.
- Hero of the Month: Stand out and be rewarded with a paid weekend off.
- Incentives: Top sellers in drinks revenue receive a £50 voucher.
- Employee Referrals: Earn £1,000 for Chef/Manager referrals or £250 for hourly roles when you bring in talent.
- Global Industry Trips: For our top performers and wine experts, your next adventure awaits.
- Pension via Nest: Secure your future with our pension plan.
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About Phonox
COLUMBOPHONOX
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