Bamford
Hair Salon Manager - Bamford
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THE BAMFORD COLLECTION IS A GROUP OF CONSCIOUSLY MINDED LIFESTYLE BRANDS COMMITTED TO NOURISHING AND NURTURING PEOPLE AND PLANET.
Bamford is a philosophy rather than a seasonal fashion label. It began with the passionate convictions of our founder Carole Bamford to make natural products using the best artisans from around the world. Bamford was founded on the belief that we need to be mindful of our connection to the earth – to live consciously, respect nature’s resources and the land that provides for us. We believe in the need to nurture body, mind and spirit in tandem – to feel well and to feel happy the three need to be aligned and in harmony.
About The Role
As our Hair Salon Manager at the Bamford Wellness Spa in the heart of the Cotswolds, you’ll take full ownership of our beautiful boutique 3-chair salon, based at Daylesford Farm. Leading by example, you’ll showcase your expertise in cutting and styling while inspiring, managing, and developing a talented team of two stylists.
This role is perfect for a confident leader who combines creative flair with commercial awareness. You’ll be responsible for delivering an exceptional client experience, maintaining the highest standards of service and presentation, and driving the salon’s operational and financial success.
If you’re passionate about hairdressing, thrive in a luxury wellness environment, and are excited by the opportunity to shape and grow a unique salon space, we’d love to hear from you.
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This is a full-time role, based on 40 hours per week, up to £40-£45,000 per annum, dependant on experience, plus commission.
Responsibilities
Leadership & Team Management
- Lead, mentor, and develop two stylists, setting standards through hands-on demonstration.
- Manage scheduling, cover, and workload across the team.
- Conduct regular performance reviews and provide coaching to maintain skill and service excellence.
Operational Management
- Oversee day-to-day salon operations and ensure smooth workflow across all 3 chairs.
- Maintain inventory, stock levels, and retail merchandising.
- Ensure compliance with health, safety, and hygiene standards.
Client Experience & Service Quality
- Deliver premium, 5-star service while working hands-on in styling, cutting and colouring.
- Resolve client feedback or complaints promptly, ensuring consistent satisfaction.
- Drive client retention and repeat bookings through excellent service and upselling.
Commercial Performance
- Maximise appointment utilisation, upselling, and retail sales.
- Monitor KPIs and contribute to reporting on salon performance.
- Support marketing initiatives and promotions to attract new clients.
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Skills You Will Bring
- Minimum 5 years’ senior stylist experience and ran a small Salon business) including leadership of a small team.
- NVQ Level 3 (or equivalent) in Hairdressing.
- Proven track record of delivering both high-quality service and commercial results.
- Proven technical expertise and leadership capability.
- Strong communication, customer service, and coaching skills.
- Commercially aware, with a track record of driving revenue and productivity.
- Organised, proactive, and able to manage a small team effectively.
- Well-groomed, professional appearance.
Perks & Benefits
- Discounts: We offer a range of discounts on our products, treatments, and dining experiences from day one.
- Volunteering Days: Employees are offered one paid day per year to volunteer with a charity of their choice.
- Private Medical: We offer subsidised private medical insurance through Bupa.
- Pension Scheme: Pay up to 9% of your salary into your pension each month; we contribute up to 4.5%.
- Life Assurance: We offer life assurance cover, equivalent of up to a year of your annual salary.
- Mental Health Support: Our Employee Assistance Programme provides 24-hour support, seven days a week.
Bamford Collection is a group of consciously minded lifestyle brands committed to nourishing and nurturing people and planet.
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