Hairdressing apprentice

Creme De La Creme is seeking an enthusiastic and hardworking apprentice to join the company and develop a career in hairdressing. The apprentice will learn all aspects of hairdressing and will develop excellent customer service skills, which are essential to this sector. Full training will be provided.

What you'll do at work

• Ensure all treatments are carried out professionally and accurately.
• Demonstrate a high level of confidence and competence in all services.
• Undertake any necessary training to improve salon standards and skills.
• Maintain high-quality treatment, in keeping with the clients’ wishes.
• Be organized with your day-to-day duties, including checking the appointment book regularly.
• Ensure all areas are kept clean and tidy, creating a safe environment for you and your clients.
• Keep all electrical appliances in good working order, ensuring that any faults are reported.
• Maintain and update record cards to assist when dealing with customer complaints, marketing, confidentiality, and to aid other Stylists and staff with client history.
• Achieve a realistic target of takings by ensuring maximum use is gained from the appointment system and ensuring the Salon ran adequately at all times.
• Cover the reception area, when required, assisting with telephone calls, bookings, and face-to-face clients.
• Ensure that internal and external customer service given within the department is to the highest standard at all times.
• Deal with any internal and external customer complaints or customer requests as and when required.
• Be friendly and approachable towards clients and colleagues at all times.
• Take an active part in increasing clientele on a regular basis.
• Promote the salon and have a good knowledge of any specialized treatments/services and products available.
• Ensure that all services and products are charged for at the correct price, in accordance with the price list.

Where you'll work

UNITS J5 & J6
WIDNES MARKET HALL
BRADLEY WAY
WIDNES
WA8 6UE

Training provider

RIVERSIDE COLLEGE

Training course

Hairdressing professional (level 2)

What you'll learn

• Adhere to legal and organizational requirements for the safe use of products, tools, materials, and equipment.
• Apply safe, hygienic, and effective methods of working and infection control while completing hairdressing services.
• Use communication and etiquette that meets industry requirements, suits, and is appropriate to the organization.
• Maintain the client’s confidentiality and comfort (modesty, privacy) at the start and during the service.
• Advise clients (new and regular) pre, during, and after service on the maintenance of the look, complementary services, and retail products available in the salon.
• Promote yourself, your organization, products, and services via a variety of social channels.
• Carry out wider salon duties to support the salon business (e.g., services, bookings, payments, retail, upselling, and sales).
• Use a range of products, tools, equipment used in Hairdressing services in accordance with legal organizational requirements.
• Complete and maintain client records in accordance with legal and organizational requirements.
• Work as part of a team to support the salon businesses.
• Use working methods that promote environmental and sustainable working practices.
• Carry out a consultation, examine, and analyze the hair, skin, and scalp and complete relevant industry tests (e.g., hair classification type and characteristics tests).
• Identify (question/observation) any contraindications or limiting factors that are likely to affect or influence the service.
• Shampoo, condition, and treat the hair and scalp.
• Dry and finish hair using a range of techniques to create a range of looks that meets the intended shape, direction, balance, and volume agreed with the client.
• Use current setting and dressing techniques to create a range of looks that meets the intended shape, direction, balance, and volume agreed with the client.
• Cut hair using a range of technical skills and cutting techniques to create a range of looks, considering weight distribution, cutting angles, balance, and degree of graduation, and the natural growth patterns of the hair, length of the hair (club cutting, scissor over comb, clipper over comb, texturising, freehand, thinning, layering, and razor cutting).
• Restyle hair to create a personalized short or medium (above the shoulder) length haircut, changing the shape, length, and style hair using a range of cutting techniques.
• Complete a range of hair coloring and lightening services to change the depth and tone using current coloring techniques (e.g., freehand techniques, woven highlights or lowlights, root re-touch, half head and full head application, temporary, semi-permanent, demi-permanent, quasi-permanent, permanent color, and lighteners).
• Evaluate the results of the service.