St. Regis Hotels & Resorts
Head Expeditor, Pre-Opening - The St. Regis London
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This role in British English (preserving all original content) is formatted as follows:
Head Expeditor – Le Perroquet, The St. Regis London
Job Information
- Job Number: 26066694
- Category: Food and Beverage & Culinary
- Location: 37 Conduit Street, London, UK, W1S 2YF
- Schedule: Full-Time
- Position Type: Non-Management
About the Role
Coming soon to the heart of Mayfair, The St. Regis London marks the brand’s luxurious debut in the United Kingdom. This 5-star destination blends history with modernity, offering signature Butler service, refined interiors by Richmond International, and an iconic Bond Street address.
Le Perroquet is an all-day French brasserie led by Michelin-starred Chef Daniel Rose, delivering classic French cuisine with a focus on seasonality, technique, and elevated presentation.
As Head Expeditor, you’ll serve as the critical bridge between kitchen and restaurant, ensuring seamless service, meticulous presentation, and consistency aligned with the St. Regis brand. This role is ideal for a highly organised, detail-oriented professional who excels under pressure and is passionate about operational excellence.
Key Responsibilities
- Bridge Role: Act as the primary liaison between Front of House (FOH) and kitchen, ensuring clear and efficient communication during peak service.
- Flow Coordination: Manage the flow of dishes—timing, accuracy, and presentation—to align with service standards.
- Quality Control: Monitor all food leaving the kitchen, verifying portioning, plating, garnishing, and presentation against brand specifications.
- Kitchen-Front Coordination: Communicate effectively with chefs and service teams during busy periods to maintain operational smoothness.
- Problem-Solving: Alert senior staff to service challenges or logistical issues promptly.
- Setup & Maintenance: Organise the expediter’s workspace, ensuring equipment, storage areas, and serving stations are clean and operational.
- Handling Support: Assist in food preparation and service tasks when required.
- Hygiene & Compliance: Uphold food safety regulations and maintain hygiene standards across the expediting area.
- Training & Development: Guide junior team members to ensure uniformity in standards and practices.
- Policy Adherence: Follow all health, safety, and company procedures meticulously.
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Core Competencies & Requirements
We’re seeking dynamic, service-driven individuals with:
Essential Experience
- Proven experience in a kitchen or food & beverage expediting role, preferably in a luxury/high-end environment.
- Deep understanding of kitchen operations, service flow, and presentation standards.
Key Attributes
- Attention to Detail & Quality Control – Prolific pride in supporting St. Regis standards.
- Fast-Paced Adaptability – Ability to work efficiently under pressure.
- Organisational Skills – Proficient in multitasking, prioritising tasks.
- Communication & Teamwork – Acts as mediator between kitchen and FOH; embodies a proactive, collaborative mindset.
- Luxury Brand Alignment – Impeccable personal presentation and professional conduct.
- Life-Long Learning – Passionate about food craftsmanship and continuous improvement.
Benefits
At The St. Regis London, we offer a curated suite of rewards tailored to career growth, wellbeing, and recognition.
Financial Rewards
- Competitive salary recognising superior contribution.
- Enhanced pension scheme and life assurance.
- Company sick pay.
- Additional holiday allowance.
- Exclusive benefits via BenefitHub (retail, travel, and wellness discounts).
- Worldwide Marriott hotel preferred rates for friends and family.
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Career Development
- Clear internal promotion pathway.
- Collaborative training programmes across departments.
- Monthly mentorship sessions, expert-led workshops, and e-learning access.
- Opportunity to be part of pre-opening experiences, shaping the property’s legacy.
Wellbeing Support
- Private medical insurance.
- Employee Assistance Programme.
- Complimentary meals during shifts from the staff restaurant (featuring nutritious, quality cuisine).
- 20% Food & Beverage discounts across Marriott properties.
- Year-round wellbeing initiatives and wellness activities.
Recognition & Engagement
- Award programmes (e.g., The Astor Awards).
- Events and promotions for long-service, birthdays, and career milestones.
- Opportunities for collaborative team-building with vibrant social engagements.
Eligibility & Commitment
All applicants must be eligible to live and work in the UK. Documentation confirming eligibility will be required during the recruitment process.
This role exemplifies our commitment to equal opportunity and inclusive workplaces.
About St. Regis Brand
St. Regis Hotels & Resorts, celebrating over a century-as-one-of-the-world’s most iconic brands, embodies bespoke, anticipatory luxury service. Since its founding by John Jacob Astor IV in 20th-century New York, we’ve maintained uncompromising standards of sophistication and innovation. With over 50 properties, we redefine excellence through a combination of classic elegance and contemporary flair.
Terms and conditions apply.
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