Ofgem
Head of AI & Analytics
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About the job
Successful candidates may be based in any of our office locations – Cardiff, Glasgow, or London. We especially welcome applicants from Cardiff and Glasgow. (20% hybrid, 1 day per week)
Job summary
The UK energy system is changing at pace. Decarbonisation, affordability, energy security and consumer protection are creating complex choices that depend on better use of data, analytics and AI. At Ofgem, this role offers the opportunity to apply those capabilities to problems that matter nationally, helping shape a fairer, more secure and sustainable energy future.
Ofgem is on a significant transformation journey. Within the Digital, Data and Security Services (DDSS) directorate, we are building a modern data and AI capability to support better decision-making and improved outcomes. This includes growing our data science and analytics functions, embedding AI into services and ensuring that data-driven insight underpins organisational strategy.
As Head of AI and Analytics, you will lead and shape Ofgem’s data science and analytics capability. You will be responsible for setting direction, building teams and ensuring that AI and analytics deliver measurable value across the organisation. You will champion the use of data science, working closely with stakeholders to identify opportunities where advanced analytics and AI can support regulatory and operational priorities.
This is a senior, high-impact leadership role requiring deep expertise in data science and analytics, combined with strong strategic thinking and stakeholder engagement. You will define how Ofgem uses AI and data insight to drive better outcomes, ensuring that innovation is balanced with strong governance and ethical practice.
SC is required for this role. Information and eligibility guidance can be found here: SC - Guidance Pack for Applicants - GOV.UK. Before applying, ensure you can achieve and maintain SC clearance.
Job description
You will be responsible for:
- Leading the organisation’s AI, data science and analytics capability, setting direction, standards and best practice across the community.
- Building and developing high-performing teams of data scientists and analysts, including mentoring senior specialists and growing organisational capability.
- Identifying and shaping opportunities for AI and advanced analytics, ensuring they deliver meaningful business value and support organisational priorities.
- Overseeing the development and deployment of data science solutions, including models, dashboards and analytical products.
- Championing the responsible and ethical use of data and AI, ensuring compliance with relevant standards and fostering a strong data ethics culture.
- Working with senior stakeholders to understand business needs and translate them into data-driven solutions and insights.
- Managing resources, budgets and external partnerships to support the successful delivery of AI and analytics initiatives.
- Contributing to the wider data and AI strategy, working collaboratively with platform, engineering and governance teams.
- Promoting a culture of experimentation, iteration and continuous learning across the data science and analytics function.
- Staying at the forefront of emerging AI and analytics techniques, ensuring Ofgem continues to innovate and evolve its capabilities.
- Ensuring analytical and AI products are adopted into real workflows, with clear ownership, measurable benefits and appropriate controls.
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We are looking for:
A credible, strategic and technically strong leader who can operate effectively across data science, analytics and organisational transformation. You will bring deep expertise in AI and analytics, alongside the ability to influence at senior levels and drive meaningful impact.
You may come from a data science, analytics or AI leadership background, but you will demonstrate:
- Extensive experience designing, developing and embedding data science and AI solutions that deliver business value
- Strong leadership experience, building and developing high-performing data science or analytics teams
- Deep expertise in AI and analytics tools and techniques, including platforms such as Python, Azure Machine Learning, SQL and Power BI
- Strong understanding of data ethics, privacy and responsible AI practices
- Proven ability to identify opportunities and translate them into scalable, impactful solutions
Experience in product delivery, government or regulated environments, and familiarity with AI and data challenges in complex organisations would be beneficial.
This is a chance to shape a capability that will influence how Ofgem regulates, operates and makes decisions in the years ahead. If you want to use AI and analytics on complex public-interest problems, build teams and standards from the ground up, and help turn ambition into practical delivery, this role offers a distinctive opportunity
Person specification
Essential Criteria
- Extensive expertise in designing, developing and embedding data science solutions that enable organisations to achieve their goals and deliver business impact. (Lead Criteria)
- Extensive expertise using a variety of AI and data science tools and techniques, particularly those used at OFGEM (Python, Azure Machine Learning, Azure Foundry, Copilot Studio, SQL, Power BI) (Lead Criteria)
- Proven experience of identifying and creating opportunities to deliver data science and AI products.
- Extensive expertise of data ethics and privacy matters and having contributed to the continuous improvement of an ethical framework and culture.
- Demonstrable evidence of contributing to building data science capability
Desirable Criteria
- Demonstrable understanding and experience of AI or Data product delivery, and effective decision-making on priorities.
Behaviours
We'll assess you against these behaviours during the selection process:
- Seeing the Big Picture
- Making Effective Decisions
- Leadership
Technical skills
We'll assess you against these technical skills during the selection process:
- You will also be asked to prepare a presentation. Full details of the presentation will be included in the invitation to interview.
Benefits
Alongside your salary of £63,443, OFGEM contributes £18,379 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides here.
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; hybrid working (currently 1 day a week in the office but this is kept under review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.
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Things you need to know
Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance here for more information on appropriate and inappropriate use.
Selection process details
This vacancy is using Success Profiles, and will assess your Behaviours, Experience and Technical skills.
When you press the ‘Apply now’ button, you will be asked to complete personal details (not seen by the sift panel), your career history and qualifications. You will then be asked to provide a 1250 word ‘personal statement’ evidencing how you meet the essential and desirable skills and capabilities listed in the role profile. Please ensure you demonstrate clearly, within your supporting statement, how you meet each of the criteria listed in the role profile.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. You must ensure that any evidence submitted as part of your application or used during interview, including your CV and any statements or examples, are truthful and factually accurate. Ofgem takes any incidences of cheating very seriously. Please ensure all examples provided are of your own experience. Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant applications will be withdrawn from the process. Please note that plagiarism can include presenting the ideas and experiences of others, or generated by artificial intelligence, as your own. Please refer to Civil Service candidate advice on the acceptable use of artificial intelligence within the recruitment and selection process - Artificial intelligence and recruitment, Civil Service Careers
The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected, you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, and your data protection rights, can be found by https://www.cifas.org.uk/fpn.
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