TSL Healthcare
Head of Away From Home
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Head of Away From Home
Company Overview
TSL Healthcare develops and delivers best-in-class self-care and active living solutions. Backed by over 40 years of industry-leading R&D and a trusted global manufacturing network, we bring high-quality, innovative own label and branded products to market.
We pride ourselves on operational excellence, providing an end-to-end service from product concept through to delivery and ongoing support. Our collaborative, quality-driven culture offers the opportunity to shape meaningful solutions that improve everyday lives.
Head of Away From Home (AFH)
Role Summary
As Head of Away From Home (AFH), you will lead the strategy and growth of our non-retail channel, spanning healthcare, facilities management, hospitality and broader out-of-home markets.
You will be responsible for:
- Developing and executing commercial plans
- Managing key strategic accounts
- Securing new business
- Negotiating contracts
Working closely with sales, marketing, category, R&D, supply chain, and operations, you will ensure product, pricing, and service excellence.
Additionally, you will:
- Lead and develop a small team
- Track performance against KPIs
- Represent TSL in customer engagements and industry forums
You will propel the growth of TSL’s Continence and Absorbent category across a defined customer portfolio, owning the:
- Commercial strategy
- Driving new business
- Expanding existing accounts
- Delivering sustainable, profitable growth
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Full-time, hybrid role. Office-based in Wakefield 3 days per week.
Primary Responsibilities
- Define and deliver the AFH growth strategy, aligned to wider business objectives
- Own the channel P&L, including:
- Budget delivery
- Forecasting
- Performance tracking
- Identify and secure new business opportunities while driving range expansion within existing accounts
- Build and lead the AFH team, evolving capability in line with channel growth
- Drive cross-functional alignment to ensure best-in-class execution and customer delivery
- Lead value engineering and product development initiatives, working closely with procurement and technical teams
- Act as the category expert, confidently presenting:
- Product construction
- Performance
- Benefits
- Customers
- Use market data, insights, and customer feedback to shape strategy and strengthen propositions
- Represent TSL Healthcare at:
- Customer meetings
- Industry events
- Trade shows
Skills and Experience
Essential:
- 5–10 years’ proven sales experience, with a strong track record in:
- New business development
- Key account growth
- Experience working with large UK distribution groups (e.g., EVO, Bunzl, PHS, Lyreco, Jangro, NHS)
- Strong commercial acumen, with the ability to:
- Own and manage P&L performance independently
- Experience leading or developing teams within a growing channel
- Confident in:
- Managing complex tenders
- Translating detail into clear commercial actions
- Advanced Excel and strong data analysis capability
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Capabilities
- Highly credible communicator with:
- Strong influencing and negotiation skills
- Results-driven, with a proactive approach to building and converting opportunity pipelines
- Strong stakeholder management, able to:
- Work cross-functionally to deliver outcomes
- Analytical and insight-led, using data to:
- Inform decisions
- Drive performance
- Self-starting, solutions-focused and resilient, with a collaborative mindset
- A positive, self-motivated, solutions-focused team player, making fact-based decisions with a strong business-first mindset
Inclusion at TSL
At TSL, we are committed to building a diverse, inclusive and supportive workplace where everyone can thrive. We actively encourage applications from people of all backgrounds, experiences and perspectives, and we believe this diversity strengthens our business and our culture.
We want our colleagues to feel comfortable bringing their whole selves to work, and we value the unique contribution each individual makes.
We are committed to ensuring an inclusive recruitment process and will provide reasonable adjustments at every stage. Please let us know if there is anything we can do to support you.
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