Execution, Governance & Operating Model

• Establish and maintain a robust operating framework that supports effective governance, planning, prioritization, and execution across UK, Europe & MEA.
• Drive consistency in business management practices, governance standards, and execution disciplines across the region.
• Lead regional transformation initiatives, ensuring successful implementation of strategic, regulatory, and business-driven programs.
• Coordinate complex, cross-functional programs involving Banking businesses, Finance, Risk, Compliance, Human Resources, Operations, Technology, Legal, and other key stakeholders.
• Promote best practices and continuous improvement to enhance efficiency, transparency, and scalability across the franchise.

Risk, Controls & Regulatory Management

• Ensure a strong and effective control environment across the region, with appropriate governance, oversight, and accountability mechanisms.
• Partner closely with Risk, Compliance, Legal, Audit, and Control functions to identify, assess, and mitigate risks.
• Lead the proactive monitoring of the business environment, anticipating emerging regulatory, operational, conduct, and franchise risks.
• Support regulatory reviews, examinations, and engagements with regulators across multiple jurisdictions as required.
• Coordinate responses to internal audits and regulatory findings, ensuring timely remediation and sustainable control improvements.
• Oversee implementation of key regulatory, governance, and control initiatives across the region.
• Promote a strong culture of conduct, accountability, transparency, and ethical decision-making.
• Ensure the business operates in compliance with all applicable laws, regulations, policies, and standards.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients, and assets through effective risk management and adherence to regulatory requirements.

Stakeholder Management & Leadership

• Build strong relationships with senior stakeholders across Banking businesses, product partners, regional leadership, and functional teams.
• Act as a central point of coordination across businesses and functions, helping align priorities and resolve competing demands.
• Influence outcomes across a highly matrixed organization through collaboration, credibility, and effective leadership.
• Lead, mentor, and develop a high-performing regional Business Execution team.
• Foster an inclusive, high-performance culture focused on talent development, engagement, and continuous improvement.
• Support organizational development, succession planning, and workforce strategy initiatives across the franchise.

QUALIFICATIONS

• Relevant experience in banking, business management, strategy, business execution, consulting, risk management, or related leadership roles.

• Extensive experience operating within large, complex, and highly regulated financial institutions.

• Strong understanding of Banking businesses, including Corporate Banking, Investment Banking, Commercial Banking, and related products and services.

• Proven track record of leading large-scale strategic initiatives, transformations, and complex cross-functional programs.

• Significant experience in governance, risk management, controls, and regulatory engagement.

• Experience interacting with regulators and managing regulatory priorities across multiple jurisdictions.

• Exceptional strategic thinking, analytical capability, and problem-solving skills.

• Strong financial acumen with experience in budgeting, planning, resource management, and performance measurement.

• Outstanding communication, executive presence, and stakeholder management skills, with demonstrated ability to influence senior leaders and drive alignment.

• Demonstrated leadership capability, including building and developing high-performing teams in global, matrixed organizations.

• Ability to operate effectively in fast-paced, evolving environments while managing multiple priorities.

• Consistently demonstrates sound judgment, integrity, and a commitment to the highest standards of conduct and control.

• Bachelor's degree required; MBA, master’s degree or equivalent advanced qualification preferred.

Job Details

• Job Family Group: Business Strategy, Management & Administration
• Job Family: Business Execution & Administration
• Time Type: Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Equal Opportunity Employer

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.