City St George's, University of London
Head of Business Analysis (Redeployee Applications Only)
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Please note: This role is only open to redeployees and internal applicants at City St George's.
To apply as a redeployee, please email your CV and cover letter to RecruitmentCoordinators@citystgeorges.ac.uk with the job title and reference number, demonstrating how you meet the essential criteria outlined in the person specification.
City St George’s, University of London
City St George’s, University of London is the University of business, practice and the professions and brings together the expertise and excellence of City, University of London and St George’s, University of London into one institution. The combined university is now one of the largest higher education destinations for London students, combining a breadth of disciplines across health, business, policy, law, creativity, communications, science and technology. Our students are at the heart of everything that we do, and we are committed to supporting them to pursue their career and personal ambitions.
Our research is engaged, at the frontier of practice and has a positive impact on the world around us.
Background
The Change Support Unit (CSU) plays a pivotal role in enabling City St George’s, University of London to deliver transformational change that enhances both the student and staff experience. Operating across programme and project management, change management and business analysis, the CSU provides leadership, consultancy and capability development across the institution. We are seeking an experienced Head of Business Analysis to lead and shape this critical function, driving innovation, service excellence and evidence-based decision-making across the University’s portfolio of change initiatives.
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Responsibilities
- Reporting to the Director of Change, you will provide strategic leadership for business analysis and service design across major programmes and projects.
- You will establish and embed institutional standards, frameworks and methodologies, ensuring analytical insight and user-centred design inform decision-making and support successful outcomes.
- Working closely with senior leaders and delivery teams, you will champion continuous improvement, oversee business analysis resources, and strengthen organisational capability through the promotion of best practice, coaching and knowledge sharing.
Person Specification
- You will bring experience leading business analysis and service design within complex organisations, supported by relevant professional accreditation or equivalent expertise.
- With excellent analytical, communication and stakeholder management skills, you will be confident influencing at senior levels and providing constructive challenge to drive effective outcomes.
- Experience of transformation, process improvement and organisational change is essential, together with a commitment to inclusive, user-centred approaches.
- Higher Education experience would be advantageous, alongside a passion for continuous improvement, professional development and service excellence.
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Additional Information
Further Information can be found in the JD - Head of Business Analysis.pdf [https://cityuni.sharepoint.com/:b:/s/cs_recruitdirectory/IQBGqS6ZKSU6Sazh_D1N7pcEAd2VEN6-L1PGd7QYN_VB9h0?e=LXjRoT]
Closing date for applications: 19 July 2026 at 11:59pm
Interviews are scheduled to take place on 22 July 2026
The selection process will involve an interview and a presentation. Further details will be confirmed at the interview stage.
Benefits
City St George’s offers a sector-leading salary, pension scheme and benefits including a comprehensive package of staff training and development.
Equality, Diversity, and Inclusion
City St George’s, University of London is committed to promoting equality, diversity and inclusion in all its activities, processes, and culture for our whole community, including staff, students and visitors.
We welcome applications regardless of age, caring responsibilities, disability, gender identity, gender reassignment, marital status, nationality, pregnancy, race and ethnic origin, religion and belief, sex, sexual orientation and socio-economic background. City St George’s operates a guaranteed interview scheme for disabled applicants.
The University of business, practice and the professions
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