Membership Bespoke
Head of Business Development
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Head of Business Development
Head of Membership
Leading UK Hospitality Trade Association
Location: Central London – Hybrid Working (2 Days Office / 3 Days Home)
Salary & Benefits: Basic Salary: £60,000 per annum + Commission + Excellent Benefits
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28 days annual leave plus Bank Holidays
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Office closed between Christmas and New Year
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Private Healthcare (following successful completion of probation)
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Life Insurance
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Pension Scheme
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Cycle to Work Scheme
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Season Ticket Loan
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Permanent
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Full Time
The Opportunity
Our client is one of the UK’s leading hospitality trade associations, representing thousands of businesses across the hospitality and leisure sector, including:
- Hotels
- Pubs
- Bars
- Restaurants
- Cafés
- Coffee shops
- Visitor attractions
- Contract caterers
- Leisure venues
- Nightclubs
- Hospitalsity suppliers
They are seeking a commercially driven Head of Membership to:
- Lead membership growth
- Inspire an established team
- Build strategic relationships across one of the UK’s most exciting industries
This is an outstanding opportunity for an ambitious professional from the hospitality sector who wants to transition into a broader commercial leadership role, while continuing to support and champion the industry. Ideal candidates possess experience in:
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- Building relationships and generating business
- Managing key accounts
- Selling to hospitality businesses, visitor attractions, or other leisure companies
If this resonates, this could be the next pivotal step in your career.
The Role
- Reporting to: Senior Leadership Team
- Primary Focus: Membership growth strategy to attract new hospitality businesses and retain existing members
Key Responsibilities:
- Develop and execute membership growth strategy to attract and retain key industry stakeholders.
- Work collaboratively with colleagues in marketing, policy, events, and communications to promote the association’s commercial value.
- Act as the face of the organisation, regularly engaging with senior decision-makers across the hospitality industry.
- Represent the association at industry events, building credibility as a recognised sector ambassador.
This role offers visibility, influence, and the chance to shape the future of membership within one of the most dynamic sectors.
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About You
We are particularly interested in candidates with:
- Experience selling into or working within the hospitality, foodservice, or leisure sectors.
- Proven expertise in business development or membership sales.
Person Specification
Skills & Experience
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Proven success in:
- Business development
- Membership sales
- Account management
- Commercial sales
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Experience selling into the hospitality, leisure, or foodservice sectors is highly advantageous.
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Strong ability to build and leverage networks within the sector, or the capacity to establish credibility rapidly.
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Experience leading, motivating, and mentoring cross-functional teams.
Key Attributes
- Excellent relationship-building skills in networking and presentations.
- Commercially driven with a track record of achieving growth targets.
- Confidence and proficiency in using CRM systems and managing sales pipelines.
- Strong analytical and organisational skills.
- Passionate about championing and promoting the hospitality industry.
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