Betsi Cadwaladr University Health Board
Head of Business Systems - INTERNAL
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Head of Business Systems - INTERNAL
Senior Finance Professional – Business Systems Team Manager
PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY BETSI CADWALADR UNIVERSITY HEALTH BOARD
The post holder is a Senior Finance professional within the Finance department, responsible for:
- The strategic direction, development, project and operational management of the Business Systems team
- The operational development and management of efficient and effective Business Systems and related business intelligence for BCULHB and WAST
- Co-ordinating services across North Wales, including Betsi Cadwaladr University Health Board (BCUHB)
The ability to speak Welsh is desirable, but Welsh and/or English speakers are equally welcome to apply.
Main Duties
The Senior Finance Professional will:
- Standardise and improve business processes and applications through ongoing business transformation and continuous improvement
- Ensure business systems and related systems are successfully maintained and managed, offering the highest quality of customer service and efficiently resolving issues
- Deliver business applications that are:
- Fit for purpose
- Deliver the correct benefits
- Effective and efficient
- Lead a highly skilled team to ensure systems meet current and future business requirements
- Oversee strategic decision-making and resource management to support operational financial viability
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Working for Our Organisation
If you enjoy challenges, have a passion for improving services, or desire a fresh opportunity, Betsi Cadwaladr University Health Board (BCUHB) offers:
- The largest health organisation in Wales, serving over 700,000 people across North Wales
- A supportive work environment in alignment with our Organisational Values and "Proud to Lead" competence framework
We: ✔ Promote equality and diversity ✔ Are proud to be a Disability Confident Employer ✔ Provide engaged leadership at all levels
Additional Information
- Applications may be submitted in Welsh—these will not be disadvantaged compared to English applications.
- Recruitment communication will go to the email address provided in the application form; check your inbox regularly.
Detailed Job Description & Main Responsibilities
Management of Business Systems
Corporate Responsibility:
- Lead the Business Systems team to deliver a quality service aligned with good practice [ITIL], covering:
- Incident resolution
- Helpdesk support
- Business Systems applications and databases
- Business Intelligence
- System deployment
- Disaster recovery and Business Continuity planning
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Person Specification
Education (Essential Criteria)
- Masters Degree or equivalent professional/vocational qualifications in management or finance-related disciplines
- Recognised qualification in one or more IT or related disciplines
- ITIL qualification or equivalent experience
Desirable: PRINCE2 qualification
Experience (Essential Criteria)
- Substantial experience in:
- IT and Business Systems project management
- Development and implementation of Business Systems
- Working to standard frameworks (e.g., PRINCE2, ITIL)
Desirable: NHS leadership experience
Knowledge & Skills (Essential Criteria)
- Strong understanding of:
- Budgetary control
- Governance, risk, and assurance procedures
- Resource allocation
- Leadership and change management skills with experience driving organisational transformation
- Knowledge of IT security standards and best practices for Business Systems
- Ability to:
- Prioritise and resource workloads in response to shifting demands
- Collaborate with internal and external stakeholders to foster successful partnerships
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