South Coast Nursing Homes
Head of Care - Rookwood Residential Home
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Head of Care – Rookwood Residential Home, Burgess Hill
At South Coast Nursing Homes, we're a family-owned provider of care across East and West Sussex, known for our 9 registered homes that deliver the highest standards of resident care and comfort, 24 hours a day and night.
Award-winning and purpose-led, we’re not just dedicated to caring for our residents—we’re also committed to fostering a supportive environment for personal and career growth. As a growing organisation, we’re always on the lookout for the best talent in the care sector. If you’re passionate, driven, and eager to be part of an established and flourishing company, let’s talk!
About the Role: Head of Care
An exciting opportunity has arisen at Rookwood Residential Home in Burgess Hill. In this critical role, you will:
- Support the Manager in ensuring the safe and effective running of the care home, in compliance with regulation, legislation, and policy.
- Organise and supervise the day-to-day operations of the care team to deliver dignified, respectful, and high-standard care for all service users.
- Build and develop the care team through mentoring, supervision, and competency assessment. Escalate any concerns to the Manager and Regional Operations Manager promptly. Hours: Full-time (40 hours per week)
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Key Responsibilities
- Collaborate with the Manager to enforce regulatory compliance, ensuring the care home operates safely and effectively.
- Oversee the organisation and supervision of the care team to maintain high standards of dignity, respect, and care.
- Mentor, supervise, and assess competencies of staff, fostering a skilled and motivated team.
- Create and update care plans to ensure personalised support for residents.
- Strengthen relationships with families, keeping them informed about any changes in their loved one’s physical and emotional well-being.
- Manage medication by organising ordering, receiving, and returning, working closely with senior staff, pharmacies, and GP surgeries in case of adjustments, errors, or missing supplies.
- Ensure staff are competently trained in medication administration for both new and existing team members.
Requirements & Qualifications
- Proven leadership experience in the care sector.
- Social Care Diploma or NVQ Level 3 (or equivalent).
- Experience in ordering and administering medication.
- Strong background in creating and updating care plans.
- Kind, empathetic, and proactive approach to resident care.
- Commitment to excellence and a genuine desire to make a positive impact.
- Ability to contribute positively in a team-oriented environment.
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Package
- £15.22 per hour (Weekdays) / £15.98 per hour (Weekends)
- Access to ‘pay-as-you-go’ wages (termed flexi-pay).
- Paid breaks on full shifts.
- Complimentary uniform and criminal record checks (DBS).
- Discounted staff meals during full shifts.
- Access to a pension scheme.
- 24/7 Employee Assistance Programme (EAP).
- Industry-leading training and career progression.
- Participation in our cycle-to-work scheme.
Our Commitment to Diversity
At South Coast Nursing Homes, we embrace a culture of inclusivity, respect, and equality. We welcome applications from all suitably qualified individuals, regardless of:
- Age
- Disability
- Gender
- Gender identity
- Marital or civil partnership status
- Pregnancy or maternity leave
- Race/ethnicity
- Religion or belief
- Sexual orientation
- Socio-economic background
If you believe you have the passion, skills, and leadership to thrive in our nurturing environment, we’d love to hear from you! Let’s build something wonderful together.
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