South Coast Nursing Homes
Head of Care - Rookwood Residential Home
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Head of Care - Rookwood Residential Home
Head of Care – Rookwood Residential Home, Burgess Hill
About South Coast Nursing Homes South Coast Nursing Homes is a family-owned provider of care across East and West Sussex. With 9 registered homes, we pride ourselves on offering the highest standards of resident care and comfort, 24 hours a day, seven days a week.
We believe in person-centred care for residents and opportunities for personal and professional growth within our team. If you’re passionate about care, eager to thrive professionally, and want to join an expanding business, we’d love to hear from you.
About the Role: Head of Care
An exciting opportunity has arisen at Rookwood Residential Home in Burgess Hill.
As Head of Care, you will:
*Support the Home Manager in ensuring the safe, effective running of the care home, adhering to regulation, legislation, and our policies.
*Take responsibility for organising the care team’s day-to-day operations, ensuring residents receive their care with dignity and respect while achieving consistently high standards.
- Mentor, supervise, and develop the care team, assessing competency where needed, and escalating any concerns to the Home Manager and Regional Operations Manager.
---### Key Responsibilities
- Supporting the Home Manager to uphold legal, regulatory, and policy standards in care delivery
- Supervising the care team to ensure 24/7 excellence in resident welfare, maintaining adherence to care plans and best practice
- Shaping team growth: offering mentorship, training, and performance assessments to foster a skilled and motivated workforce
- Collaborating with relatives & families to communicate effectively about residents’ progress, adapting care plans as needed
- Medication management:
- Co-ordinating ordering, supply, and admin of medications in partnership with senior staff
- Medication training: ensuring new and existing staff are DBS-checked and competent in medication administration
- Liaising with endoscopy, pharmacists, and GPs on medication-related issues (e.g. changes, errors, or stock discrepancies)
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Hours: Part-time (27 hours per week) – to be confirmed post-interview
Requirements & Qualities
Essential
- Proven leadership experience in a care environment
- Social Care Diploma or *NVQ Level 3 equivalent
- Experience in medication administration and ordering processes
- Care plan development experience
Personal Attributes
- Compassionate, kind, and professional with a positive attitude
- Driven by a strong passion for superior care provision
- A team player with a proactive and solutions-focused mindset
- Reactive with a can-do attitude
_ Aspirant preference noted if excluding those who are open to career development beyond Level 3. Please explain in interview._
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Benefits Package
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Competitive pay:
- £15.22/hour weekdays | £15.98/hour weekends
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Pay-as-you-go & flexible structures
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Paid breaks on full shifts
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Free uniform (DBS check included)
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Accommodation support (bed & board available if relocating for the role)
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Cycle to work scheme
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On-going learning & progression:
- Pension scheme
- 24/7 EAP (Employee Assistance Programme)
- Industry-leading training opportunities
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Policies
- Inclusive job guarantee: 100% pay protection if an approved applicant fails to pass initial checks or fit/residently adapt
Why Work With Us?
South Coast Nursing Homes is committed to a culture of diversity, respect, and equality. We embrace opportunities to support age diversity on our team and welcome applications from all backgrounds, regardless of:
- age
- disability (including neurodivergence)
- gender/identity/reassignment
- marital/civil partnership status
- pregnancy or maternity
- race
- religion/belief
- sexual orientation
- socio-economic background
You can be sure of a welcoming, low-diploma era workplace where expertise and compassion go hand in hand.
Apply if you want to grow — as a person and within SCNH. We look forward to meeting you!
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