Nomad Foods
Head of Central Operations (Customs Specialist)

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Head of Central Operations (Logistics)
3 days a week - Woking
Competitive salary, car allowance, bonus and excellent benefits package
We have an excellent opportunity available for you to grow your career and make a difference at Nomad Foods! Joining us as the Head of Central Operations to manage our Logistics Operations across the Group. You’ll be an expert in Global Customs and Compliance to ensure our Logistics processes are fully compliant.
About the role…
This role is known for the management of the logistics functions and activities that are commonplace across all markets (such as customs clearance, import and export documentation, transport management, pallet management and strategic vendor management) and the achievement of the required cost, cash and service metrics. Leading the Central Operations Centre of Expertise (CoE) for Group Logistics, covering both the day-to-day logistics operations and the implementation of strategic projects and change activities within the regions. Primarily focused on managing and continuously improving centrally managed processes, as well as developing, improving, and centralising the logistics processes that are commonplace across all markets and clusters. Operating as a key stakeholder in the Logistics Leadership Team.
- Manages the continuous improvement of existing logistics functions and processes as well as developing and implementing the Group Logistics CoE.
- Streamlines and centralises processes that are currently commonplace across our markets such as customs clearance, import and export documentation, transport management, pallet management and strategic vendor management.
- Ensures all logistics project and change activity implemented across the business is executed to the required standards (quality, cost, time).
- Works with key stakeholders across all clusters, markets, central teams and CoE’s to ensure awareness and support for the logistics strategy and associated projects.
- Represents Group Logistics in the relevant decision-making forums both internally and externally.
- Inputs into the broader Group Logistics strategy and supports the development of the in-year and 2–5-year plan.
- Supports the communication of the strategy to the relevant internal and external stakeholders.
- Accountable for ensuring a ‘One Nomad’ way of working.
- Accountable for the conception, structure, and implementation of the CoE and all specialist related skill sets, e.g. primary/secondary logistics, customs clearance, and import/export documentation.
- Ensures there is a deep, diverse, and agile talent pipeline for the Group Logistics team.
- Coaches and develops direct and indirect teams, managing performance, development, and talent conversations appropriately as a direct or matrix manager.
- Actively works to build capability within their teams, ensuring we develop and select the right talent to deliver in year and future performance.
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About you…
We need someone who is a logistics professional, able to motivate and inspire people to deliver against challenging targets. A strong leader with a mindset of ‘Excellent Execution’, accuracy and attention to detail. Focused on the delivery of financials with the ability to think innovatively and discuss and influence strategy planning. A strong change agent with the ability to leverage stakeholder relationships to implement change.
- Experience managing complex logistics functions across a multinational business
- Experience of managing complex 3rd party logistics providers and contractual agreements
- Strong understanding of Logistics Customs and Compliance globally.
- Evidence of developing and implementing strategic change
- Proven leadership skills that drive organisational and KPI based results.
- Experience of leading multi-site, multi-function teams and inspiring them to deliver against challenging targets


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What we can offer you…
- An ambitious employer with recognized brands and growth potential
- A culture where you’re part of a team, where you feel encouraged to make a difference.
- The potential to progress your career across different areas of the Nomad Foods Group
We’re on an exceptional adventure and offer a truly purpose led career. We aim to empower each employee and promote their personal growth all the while ensuring business needs are met now and into the future.
Who are we…
Headquartered in the UK, with revenues of €2.9 billion and operations in 22 key markets, Nomad Foods is Europe's leading frozen food company. We are a young company, founded only eight years ago, and built around a number of iconic brands (including Birds Eye, Findus and iglo and more recently Ledo and Frikom) that invented the frozen category 100 years ago and continue to set the bar for great taste, nutrition, convenience and affordability. Across everything we do, we are guided by our Purpose - Serving the World with Better Food - and how we can make a positive impact on our Performance, People and the Planet.
At Nomad Foods we're proud to represent the world we serve by hiring diverse talent. Our inclusive culture is all about what we can achieve together.
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