Guy's & St Thomas' Foundation
Head of Change
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Head of Change
Head of Change
Application Deadline: 23 July 2026 Department: People & Culture – People/HR Location: London, Hybrid Compensation: £73,000 – £78,000 per year
About the Role
The Head of Change leads the development, coordination, and delivery of the Foundation’s strategic change portfolio. Reporting to the Director of Transformation, this role provides expert direction on organisational change initiatives, ensures alignment with strategic priorities, and fosters a culture where transformation is understood and delivered with confidence across the organisation.
The Head of Change acts as the Foundation’s change leader:
- Shapes strategy and establishes high-quality programme delivery structures.
- Ensures leadership and teams are ready, supported, and engaged throughout change.
- Oversees the Change team while working closely with the Chief People & Transformation Officer, Chief Financial Officer, and Director of Transformation on planning, delivery, and organisational transformation.
This role orchestrates a transformational, organisation-wide approach to change, grounded in best practice, and ensures consistent, high-quality programme delivery by strengthening the Project Management Office (PMO). It drives staff readiness, confidence, and measurable outcomes across the Foundation’s strategic priorities while nurturing a culture of innovation, adaptability, and continuous improvement.
Key Responsibilities
Strategic Change Leadership
- Define, lead, and manage the organisation-wide strategic change portfolio to align with the Foundation’s mission and long-term goals.
- Developing and overseeing the strategic change governance forum, providing challenge and direction.
- Collaborating with the Executive Team, senior stakeholders, and programme leads to clarify objectives and secure buy-in.
- Partnering with the Chief Financial Officer to align organisational planning, delivery, and monitoring with key KPIs.
- Cultivating a culture of adaptability and continuous improvement that aligns with the Foundation’s decision-making framework.
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Programme & Portfolio Management
- Oversee high-profile, portfolio-wide strategic projects with high-quality delivery and measurable impact.
- Progressive evolution of the Foundation’s project frameworks—governance, reporting, assurance, and quality.
- Ensure sufficient resources (people, technology, budget) drive change initiatives without disrupting Business-As-Usual (BAU) operations.
- Monitor progress and measure change outcomes, adjusting strategies to achieve results.
Leadership & People
- Manage and mentor the Change team, fostering a high-performing group of specialists.
- Drive collaboration across teams to align change and delivery methodologies.
- Lead transformation with a strong leadership and capability mindset.
Stakeholder Engagement & Communication
- Build alignment and engagement among senior stakeholders, fostering ownership across change programmes.
- Lead communications and engagement plans to ensure clarity, consistency, and accessibility.
- Provide trusted advice to leaders, offering strategic guidance and insight at all levels.
Change Management Practice
- Conduct enterprise-level change impact and readiness assessments.
- Design and implement targeted training, mentoring, and resources for leaders and teams undergoing change.
- Embed best-practice change methodologies, tools, and frameworks throughout the organisation.
- Support the Chief People & Transformation Officer in organisation design, including Target Operating Model (TOM) development and capability mapping.
Financial & Risk Management
- Manage project and programme budgets effectively.
- Identify and address risks, dependencies, and issues across the portfolio, developing mitigation strategies.
- Maintain compliance with regulatory, governance, and audit requirements.
Additional Expectations
- This role is broad, and candidates must be open to wider responsibilities on par with the seniority level.
Skills, Knowledge and Expertise
Skills, Abilities, and Attributes
- Self-motivated, adaptable, and devoted to the Foundation’s core values and rigorous processes.
- Committed to continuous improvement with meticulous attention to detail.
- Delivers high-quality service to both internal and external stakeholders.
- Strong interpersonal and stakeholder management abilities, both domestically and externally.
- Excellent strategic leadership, able to inspire, challenge, and influence change.
- Excellent analytical skills that translate complex issues into actionable strategies.
- Financial awareness and experience managing budgets.
- Skilled in fast-paced, ambiguous, and strongly collaborative environments.
- Strong influencing capabilities, including experience with C-suite and Board-level relationships.
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Knowledge, Experience, and Qualifications
- Proven experience in large-scale transformation within a complex organisation (charity, private, public, health, or equivalent sector).
- Exposure to digital transformation, innovation, and organisation design initiatives.
- Strong track record of leading enterprise-wide change and readiness programmes.
- Demonstrated expertise in building and managing PMO units.
- Experience in managing multidisciplinary teams and driving cultural and behavioural change.
- Familiar with operating within matrixed, multi-disciplinary, or multi-site environments.
- Proficient in industry-leading project and change methodologies (e.g., Agile, PRINCE2, PMP, Prosci/ADKAR, CCMP).
Benefits
- Contributory pension scheme
- Annual personal development budget
- Annual health and wellbeing allowance
- Enhanced maternity, paternity, and parental leave at full-standard pay, regardless of tenure
- Health and wellbeing programme, including optional free health check-ups each year
- Eating sustainably through onsite fruit and lunch facilities
- Flexible working, agile hours, and curated IT infrastructure
- Clean facilities (showers, bike storage)
- 27 days’ annual leave (excluding bank holidays)
- Subsidised vision care
- Employee Assistance Programme
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