City St George's, University of London
Head of Change (Redeployee Applicants Only)
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Head of Change (Redeployee Applicants Only)
Critical – Role Only Open to Redeployeees This role is exclusively open to redeployees at City St George’s, University of London. Applications from external candidates will not be considered.
How to Apply Email your CV and cover letter to: RecruitmentCoordinators@citystgeorges.ac.uk Subject line: Include the job title and reference number, and demonstrate how you meet the essential criteria in the person specification.
About City St George’s
City St George is the University of business, practice, and the professions, merging City, University of London and St George’s, University of London. As one of London’s largest higher education institutions, we deliver a broad spectrum of disciplines—health, business, policy, law, creativity, communications, science, and technology—with a focus on learners at its core.
Our research is transformative and applied, creating meaningful impact on industries, industries and local communities.
The Change Support Unit (CSU)
The Head of Change sits within CSU, a central team dedicated to enabling positive, sustainable change at City St George’s. This pivotal role works collaboratively with the Director of Change, Head of PMO, and Head of Business Analysis. Reporting directly to the Director of Change, the Head of Change is responsible for:
- Defining, owning, and continuously improving the University’s Change Management Framework
- Aligning it with project/programme management lifecycles
- Accelerating effective change execution across the university’s portfolio
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Key Responsibilities
End-to-End Change Management
- Lead the design, delivery, and ongoing refinement of a change management methodology, tools, and templates
- Ensure they are practical, widely adopted, and consolidately applied across the organisation
- Provide strategic guidance, challenge, and assurance to Business Change Managers, senior stakeholders, sponsors, and delivery teams
Championing Behavioural Impact & Adoption
- Deliver expert analysis and support on change risks, organisational readiness, adoption challenges, and stakeholder adoption trends
- Ensure people-centred considerations are embedded in strategic planning and decision-making
- Reduce resistance and increase buy-in through proactive engagement, advocacy, and stakeholder influence
Embedding Best Practice
- Champion best practice in organisational change management and transformation
- Engage barriers, uncertainties, or potential issues to mitigate impact
- Drive transparency and accountability around change impacts
Person Specification
Qualifications & Experience
- Hold a relevant professional qualification in change management, project management, or strategic leadership
- Proven substantial experience in steering complex business transformation (both one-off and commercial or full-scale change programmes).
- Deep understanding of organisational design, change methodologies and frameworks, business analysis principles, and alignment with programme teams.
Stakeholder Management & Leadership
- Demonstrate an exceptional track record in stakeholder engagement, builds consensus, and drives tiered influence.
- Strong communication, presentation, facilitation, and relationship-building skills to foster buy-in and alignment.
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Empowering Teams & Organisational Culture
- Commitment to staff development, continuous improvement, and embedding a high-performing organisational culture and agile mindset.
- Drives inclusion, learning, and adaptability in change processes.
- Evidence of creating impactful learning strategies through mentoring, coaching, and capacity-building.
Additional Information
Closing Date & Process
- Applications close: 12 July 2026 at 11:59 pm
- Selection will involve: interview + presentation. Further details will be provided later.
Competitive Benefits & Remuneration
- Sector-leading salary and pension scheme
- Comprehensive staff training, development, and advancement opportunities
- Commitment to work-life balance and career growth
Equality, Diversity & Inclusion
City St George’s is an inclusive employer, committed to promoting equality, diversity, and inclusion across all activities. We champion a supportive culture for staff, students, visitors—regardless of:
- Age
- Caring responsibilities
- Disability
- Gender identity
- Gender reassignment
- Marital status
- Nationality
- Pregnancy
- Race or ethnicity
- Religion and belief
- Sex
- Sexual orientation
- Socioeconomic background
Under a guaranteed interview scheme, we actively encourage deaf and disabled applicants to apply.
City St George’s University of London – putting practice, professions, and intelligence to work
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