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The Role
As Head of CIB and HCIB Data and Analytics you’ll set and execute the global strategy that strengthens decision-making, risk management and control and improves client and commercial outcomes through high-quality data, advanced analytics and scalable data assets that enable AI. Based in London you’ll build a best-in-class capability that ensures data is governed, accessible and fit for purpose across a complex regulated environment. Success means creating reusable data assets and insight-led solutions that improve business performance and meet regulatory obligations while accelerating delivery through stronger automation and modern platforms. The role also carries responsibility for Market Data Services including oversight of Group-wide market data spend and services with the majority of consumption aligned to CIB and HCIB. You’ll own CME and Omnia, the main distribution platforms for insights, analytics and AI across CIB and HCIB, supporting approximately 14,000 employees across CIB, HCIB and the UK and Hong Kong businesses. You’ll represent Data and Analytics in senior governance forums and discharge delegated accountability for Data Strategy under the SMF24 framework aligned to HSBC Bank plc.
What you'll be doing
- Driving data literacy of all colleagues across CIB/HCIB
- Set and execute the global CIB and HCIB Data and Analytics strategy to strengthen decision-making, client outcomes, commercial performance and risk management
- Own a business-aligned portfolio of data and analytics, directing investment to scalable capabilities, high-value use cases and measurable outcomes
- Establish and enforce data management, data quality, analytics and control standards so critical data is trusted, governed and fit for purpose
- Oversee strategic data and analytics services, using automation and AI to improve data controls, remediation, monitoring, traceability and control effectiveness
- Govern Market Data Services including Group-wide spend oversight, vendor management, licensing discipline, cost transparency and optimisation
- Run CME and Omnia governance and value realisation, keeping platforms aligned to business priorities, customer journeys, analytics strategy and AI-enabled transformation
- Represent CIB and HCIB Data and Analytics in business, transformation, risk and governance forums, shaping priorities, control outcomes and enterprise capability
- Align with Enterprise Data Office, technology, digital and transformation teams to remove duplication and strengthen HSBC’s enterprise data, analytics and AI capability
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What we're looking for
- Bring deep understanding of CIB and HCIB businesses, products, clients, services, operating models and market dynamics
- Demonstrate strong knowledge of data management, governance, quality, architecture, privacy, modern data platforms, data fabric, analytics and AI-enabled capability
- Show experience setting standards and building reusable data assets, common analytical products and scalable platform capabilities
- Evidence understanding of external market data services including vendor ecosystems, licensing models, commercial terms and financial management of spend
- Bring experience governing and scaling large enterprise CRM, customer journey and client insight platforms across multiple businesses and jurisdictions
- Apply advanced analytics experience including automation and AI to solve complex business problems and translate insight into practical outcomes
- Navigate a regulated environment covering data, AI, model governance, risk and controls, reporting and third-party data usage within financial services
- Demonstrate senior experience shaping and delivering complex global programmes and multi-year transformation agendas with strong stakeholder influence
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Building CIB and HCIB Data Excellence
This is an opportunity to set the direction for data, analytics and AI at scale across CIB and HCIB and to make measurable improvements in performance, control and client outcomes. You’ll work across business and function boundaries to establish strong governance, modern platforms and insight-led delivery that teams can reuse and scale. If you’ve built enterprise data and analytics capability in complex environments and want to shape what good looks like globally at HSBC we’d like to hear from you.
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