Birchlake Recruitment
Head of Claims
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
We're currently partnering with a highly respected international insurer to appoint a Head of Claims to lead and develop their UK claims function.
This is a senior leadership opportunity for an experienced claims professional with strong Property & Liability expertise, delegated authority oversight experience, and a passion for delivering exceptional customer outcomes.
Key Responsibilities
- Leading and developing the Claims team
- Managing MGA, TPA and delegated authority relationships
- Ensuring fair customer outcomes and regulatory compliance
- Providing technical oversight and claims governance
- Driving operational excellence and strategic improvement initiatives
- Acting as a senior stakeholder across brokers, clients and internal teams
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
The successful candidate will bring:
- 🔹 Property & Liability claims experience
- 🔹 Strong leadership and people management capability
- 🔹 Delegated Authority / MGA oversight expertise
- 🔹 Excellent stakeholder management skills
- 🔹 Strong understanding of FCA regulations and claims governance
- 🔹 A proactive, commercial and customer-centric mindset
Get help with your application
Your very own career expert that helps elevate your application to the next level.
This role offers the opportunity to join a well-established and growing insurer with an international footprint, where you will play a key role in shaping the future of the claims operation.
The salary is up to £135,000, dependent on experience, plus competitive benefits.
The position is of a hybrid nature. Flexible presence across their UK offices is expected, with occasional European travel.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location