Avencia Talent Solutions
Head of Claims – UK & Ireland
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Are you a senior claims leader looking for an opportunity to shape the future of a growing specialty insurer?
Our client is an innovative specialty insurance and reinsurance business that partners with leading underwriters to connect capital with complex risk across global markets.
Due to continued growth and a recent restructure, they are seeking an experienced Head of Claims – UK & Ireland to lead the claims function across both jurisdictions. This is a highly visible leadership role offering significant Board exposure and the opportunity to influence claims strategy, governance and technical excellence.
The Opportunity:
Reporting to the Group Head of Claims, you will be responsible for overseeing the UK and Ireland claims function, providing technical oversight of complex and high-value claims, strengthening governance, and representing the function at Board level.
This is a unique opportunity to join a collaborative, flat-structured organisation where you'll have genuine influence and autonomy while remaining technically involved.
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Key Responsibilities:
- Lead the UK & Ireland Claims function.
- Provide technical oversight of complex Specialty and Reinsurance claims, including losses exceeding £10 million.
- Chair the Large Loss Committee and provide strategic recommendations on major claims.
- Build strong relationships with underwriting, actuarial, finance, risk and executive leadership teams.
- Oversee third-party claims providers and ensure effective governance and service delivery.
- Produce high-quality Board papers and present regularly to UK and Irish Boards.
- Drive continuous improvement across claims operations, governance and reporting.
- Support the business as it continues to grow and expand its underwriting partnerships.
About You:
We're interested in speaking with experienced claims professionals who can demonstrate:
- 10+ years' experience within Specialty Insurance, Reinsurance or another complex claims environment.
- Strong technical knowledge of high-value and complex claims.
- Experience operating at a senior leadership level with regular Board interaction.
- Excellent stakeholder management and communication skills.
- The ability to move confidently between detailed technical analysis and executive-level discussions.
- Experience overseeing outsourced claims providers or TPAs would be advantageous.
- A legal background or ACII qualification would be beneficial but is not essential.
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Why Apply:
- High-profile leadership role with UK & Ireland Board exposure.
- Opportunity to shape and develop a growing claims function.
- Collaborative, non-hierarchical culture with significant autonomy.
- Exposure to complex Specialty and Reinsurance risks.
- Hybrid working (4:1 office model).
If you're an experienced claims leader looking for your next challenge, we'd love to hear from you. Please apply directly or contact me for a confidential discussion.
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