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Head of Cloud, IT & Security
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Head of Cloud, IT & Security
Hybrid | Reporting to the Chief Technology Officer
Are you a hands-on technology leader who enjoys solving complex technical challenges while shaping the future of cloud, security and AI?
We're looking for an experienced Head of Cloud, IT & Security to lead the operational delivery, security and continuous improvement of our technology estate. Reporting directly to the CTO, you'll play a pivotal role in ensuring our cloud platforms, enterprise applications and IT services remain secure, resilient and fit for the future.
This isn't a role where you'll sit on the sidelines. We're looking for someone who enjoys staying close to the technology, whether that's reviewing Azure architecture, leading cyber security initiatives, challenging managed service providers, automating processes or implementing AI-powered solutions that make a real business impact.
What you'll be doing
You'll take ownership of our cloud infrastructure, IT operations and cyber security function, including:
- Leading the operational management of our Microsoft Azure and AWS environments, ensuring performance, resilience and cost optimisation.
- Owning IT Operations, Infrastructure, Modern Workplace, Identity Management and Cyber Security services.
- Acting as the senior technical escalation point for complex cloud, infrastructure and security issues.
- Managing third-party Managed Service Providers, Service Desk and Security Operations partners, ensuring high-quality service delivery.
- Driving automation, Infrastructure as Code and modern cloud operational practices.
- Identifying and implementing AI solutions using technologies such as Microsoft Copilot, OpenAI and Claude to improve productivity and automate business processes.
- Leading cyber security operations including vulnerability management, incident response, threat monitoring and remediation.
- Owning Microsoft 365, Entra ID, endpoint management, collaboration platforms and identity governance.
- Developing Business Continuity and Disaster Recovery strategies.
- Maintaining cloud governance, security standards and technical documentation.
- Ensuring compliance with ISO 27001, Cyber Essentials Plus, GDPR and other security frameworks.
- Working closely with Engineering, Product, Data and Business teams to ensure operational readiness.
- Managing technology suppliers, contracts, licensing and operational budgets.
- Producing operational reporting and driving continual service improvement.
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What we're looking for
We're seeking a technically credible leader who enjoys remaining hands-on while leading high-performing operational technology services.
You'll bring experience in:
- Microsoft Azure and AWS cloud platforms
- IT Operations within a cloud-first environment
- Cyber Security and Security Operations
- Managing Managed Service Providers and outsourced technology partners
- Microsoft 365, Entra ID, Intune and identity management
- ISO 27001, Cyber Essentials Plus, Zero Trust, NIST or CIS Controls
- Vulnerability management and incident response
- Delivering AI-enabled operational improvements
- ITIL and continual service improvement
- Enterprise SaaS platforms including CRM, ERP and HRIS
- Disaster Recovery and Business Continuity planning
- Technology budgets, commercial management and supplier negotiations
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Experience with PowerShell, Python or cloud-native automation would be highly advantageous.
About you
You'll be someone who:
- Leads from the front and enjoys staying technically involved.
- Builds strong relationships across technical and business teams.
- Challenges suppliers positively and drives accountability.
- Balances operational excellence with innovation.
- Communicates complex technical concepts clearly.
- Uses data to make informed decisions.
- Champions continuous improvement.
- Brings confidence, credibility and a passion for technology.
Why join us?
This is an exciting opportunity to help shape the future of our technology landscape. You'll work directly with the CTO, influence strategic technology decisions and lead initiatives across cloud, cyber security and AI that will have a genuine impact across the business.
If you're passionate about cloud technology, operational excellence, cyber security and the practical application of AI, we'd love to hear from you.
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