Blink - Employee Experience Platform
Head of Commercial Finance
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🌍 London (Old Street, 3 days/week)
🤝 Reports to: FD
🔎 Level: Senior
We're not just closing the digital divide; we're reconnecting distributed organisations, enabling seamless communication, and re-engaging employees like never before. Blink, a mobile-first employee experience platform, puts everything employees need right in their hands. With teams in Boston, London, and Sydney, we're making waves worldwide, partnering with industry leaders like Domino's, JD Sports and McDonald's.
The Role
You'll be the FD's right hand. Not a narrow commercial or FP&A seat, but the person who picks up whatever moves the function forward, from the strategic and forward-looking work through to the operational plumbing that keeps the close clean.
On any given week that might mean owning a pricing decision, framing a capital allocation trade-off, sharpening a process the close team relies on, or building an agent that takes work off everyone's plate. You'll partner with the exec team on the decisions that shape Blink's next stage of growth, and you'll work shoulder to shoulder with the existing finance team on the day-to-day. The remit flexes to what the business needs, and you're someone who's energized by that rather than thrown by it.
What You'll Own
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Forecasting and FP&A
- Forecasting infrastructure owned by finance end to end
- Reporting rhythms the business actually uses
- Ownership of finance and commercial analytics, the FinOps stack, and data quality
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Finance operations and process
- Being a strong and innovative partner with the rest of the finance team, assisting them to design and tighten processes across the function that help to scale systems and operations.
- A genuine willingness to pick up what's needed, with no task seen as beneath the role
- Improving the speed and accuracy of close and multi-entity reporting frameworks
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AI and finance operations
- The agentic finance stack from FP&A augmentation through close acceleration, variance commentary, and scenario modelling
- Project management of digital transformation: partnering with the team to implement systems.
- Billing agents that cut cycle time and tighten cash conversion
- Tooling selection across subscriptions, ERP, expense, AP, consolidation.
- Mentoring the wider finance team on agent design so the capability scales.
- SaaS metrics (NRR, GRR, CAC, payback, magic number, unit economics by segment and product) used to shape forecasts and investments
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Projects you'll work on
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Commercial
- Pricing and packaging end to end, from new-product pricing and bundle design to renewal pricing and discount discipline
- Value realisation frameworks across the sales and CS lifecycle.
- Direct support on strategic deals, renewals, and contract restructures
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Strategic
- Capital allocation: framing trade-offs, owning the numbers, presenting options
- The annual operating plan and budget, end to end
- Headcount and capacity modeling with leadership and People Ops
- Investment cases for major bets, each with a clear recommendation
- Strategic and commercial sections of the board pack
- Fundraising and debt financing alongside the FD: model, materials, diligence, banker engagement, term negotiation
Requirements
Who you are
Background
- 6 to 8 years in consulting, investment, banking, strategic FP&A, or BizOps, with high-growth SaaS or PLG exposure
- You've owned pricing, unit economics, and the commercial finance conversation end to end
- You're comfortable in the room with the C-suite, and equally happy in the detail of a close.
- You've been part of a fundraise or material debt financing
- You've built or scaled an FP&A function in a high-growth environment — you know what good infrastructure looks like and you've done the work to get it there, not just inherited it
Technical depth
- Investor-grade financial modelling: three-statement, scenario, cohort, unit economics
- SQL fluency
- Working knowledge of the modern SaaS finance stack (Chargebee, Xero, HubSpot, Snowflake, ThoughtSpot or equivalent)
- ACA, ACCA, CIMA OR CFA qualified.
AI build
- You've shipped at least one end-to-end agentic workflow in a finance context and can walk us through the design, control surface, evidence trail, and measurable outcome
- You've used Claude, OpenAI, or similar APIs in production, not just chat
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Working style
- Commercial reasoning and influence, not just analysis
- Genuine ownership: you take a remit and run it, you don't draw hard lines around what's "your job"
- Comfortable spanning the strategic and the operational, and switching between them in a day
- A builder of processes and a team player who makes the people around them better
- Cross-functional credibility
- Comfort with ambiguity, because you'll define some of this as you go
Year-one success
- Pricing and packaging owned end to end, with at least one material change that moves revenue or NRR
- Forecasting infrastructure live, trusted, and improving quarter over quarter
- At least two agentic workflows live in production with documented cycle-time or accuracy gains
- The annual operating plan and budget owned end to end with cross-functional sign-off
- Board pack strategic and commercial sections drafted by you
- Tangible improvements to the close and core finance processes, made hand in hand with the existing team
Benefits
You will have the opportunity to be part of something impactful, large-scale, and meaningful. Most importantly, you'll work for a company with a strong purpose, with an ambitious team embarking on a journey most start-ups can only dream of!
Benefits Include 💚
- A small, senior, ambitious finance team, with exec visibility from week one
- The ability to design the agentic finance stack from scratch in collaboration with the team.
- Competitive salary
- Stock options on starting and additional high performer grants annually!
- 25 days' leave + public holidays
- Additional time off between Christmas and New Year
- Private healthcare with AXA
- 3% employer pension contribution when you contribute 5%
- Cycle to Work scheme
- Social events (lunches, breakfasts, nights out)
- Enhanced parental leave
At Blink, we're committed to creating an inclusive and diverse culture where our people feel they truly belong. We value and respect individual differences, so all applications will receive fair and equal consideration without regard to ethnicity, religion, gender, gender identity or expression, sexual orientation, nationality, disability or age.
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