Natural Spa Factory
Head of Commercial Growth
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Head of Commercial
About Us
We are an established cosmetics business with two complementary divisions:
- Contract manufacturing for leading beauty brands.
- Our own portfolio of consumer brands.
We are entering an exciting stage of growth and have recently strengthened our leadership team with new Heads of Operations and Marketing.
We are now looking for a commercially minded leader who can help bring together sales, marketing, product development and commercial planning to drive the next stage of our growth.
The Opportunity
This is a genuine opportunity for someone ready to step into their first broad commercial leadership role.
You may already be leading commercial projects, key accounts, product portfolios or marketing within an SME and be ready for greater ownership.
We’re looking for someone with excellent commercial judgement, strong leadership potential and the ability to learn quickly.
Purpose of the Role
To coordinate and drive the commercial performance of both our manufacturing and own-brand businesses by aligning sales, marketing and product development around a clear commercial strategy.
This role is about creating momentum, improving decision-making and helping build a business that is less dependent on the founder.
Key Responsibilities
Commercial Leadership
- Develop and coordinate the commercial plan across the business.
- Bring together Sales, Marketing and Product Development around common priorities.
- Lead weekly commercial planning meetings.
- Drive accountability for commercial actions.
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Growth
- Identify profitable growth opportunities.
- Support the development of new markets and customers.
- Work closely with Sales to strengthen the commercial pipeline.
- Monitor commercial performance and recommend improvements.
Brand & Product
- Help shape our customer proposition.
- Prioritise new product development based on commercial opportunity.
- Ensure marketing activity supports commercial objectives.
- Help connect brand strategy with commercial outcomes.
Decision Making
- Understand commercial performance, profitability and return on investment.
- Recommend where we should invest—and where we shouldn’t.
- Challenge opportunities that don’t fit our strategy.
- Balance short-term opportunities with long-term growth.
What Success Looks Like
Within 12 months you will have:
- Created a clear commercial rhythm across the business.
- Improved collaboration between Sales, Marketing and Product Development.
- Helped restart sustainable revenue growth.
- Reduced founder involvement in day-to-day commercial coordination.
- Built confidence across the leadership team to make decisions independently.
About You
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You don’t need to have done this exact role before.
What matters most is your mindset.
You will be:
- Commercially curious and quick to learn.
- Able to understand both customers and numbers.
- Comfortable analysing profitability and making commercially sound decisions.
- Confident enough to challenge ideas respectfully.
- Decisive and comfortable working with incomplete information.
- Highly organised and naturally good at bringing people together.
- Comfortable saying “no” when opportunities aren’t commercially right.
- Ambitious and excited by building something.
Experience
You might currently be:
- Senior Commercial Manager
- Senior Brand Manager
- Commercial Manager
- Category Manager
- Business Development Manager
- Product Manager with strong commercial responsibility
- Commercial Project Manager
- Marketing Manager with significant commercial exposure
Experience in cosmetics is advantageous but not essential.
Experience within consumer goods, manufacturing or another fast-paced SME environment would be valuable.
Why Join Us?
This is an opportunity to help shape the future of a growing business and build a true commercial leadership function.
You’ll work closely with the founder and leadership team, with real autonomy, influence and the opportunity to grow into a broader executive role as the business grows.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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