Royal Mail
Head of Commercial Planning
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Head of Commercial Planning
Head of Commercial Planning
Job Reference: 341048
Location: Royal Mail, 185 Farringdon Road, London, EC1A 1AA Hybrid working: 4 days in the office
Salary & Benefits
- Competitive salary
- £5,500 car allowance or £5,000 cash equivalent
- 18% annual bonus potential
- Family healthcare
- 27.5 days annual leave plus bank holidays
- Competitive company pension scheme
About The Role
At Royal Mail, we are transforming how we serve customers, grow our commercial performance, and deliver sustainable value for the future. We are seeking an exceptional Head of Commercial Planning to lead the strategic planning, prioritisation, and delivery oversight of our commercial initiatives portfolio.
This is a high-profile leadership role, responsible for ensuring that commercial investment, product development, and delivery activity are focused on opportunities generating the greatest value for both customers and the business.
Working closely with senior leaders across Commercial, Product, Technology, Operations, Marketing, and Finance, you will provide direction and governance across the full lifecycle of commercial initiatives, from identifying strategic opportunities to successful market delivery and launch.
What You'll Be Doing
As Head of Commercial Planning, your responsibilities will include:
- Leading the development and delivery of the commercial planning framework, translating strategy into a clear portfolio of commercial initiatives.
- Identifying strategic growth opportunities and capability investments in partnership with senior leaders across the Customer organisation.
- Providing leadership and oversight of the commercial demand portfolio, ensuring initiatives are prioritised and aligned to business strategy.
- Establishing robust governance and prioritisation processes to balance short-term opportunities with long-term strategic investments.
- Supporting investment planning by ensuring initiatives are backed by robust business cases, commercial analysis, and value assessments.
- Providing oversight of commercial delivery activity, ensuring effective coordination across Product, Technology, Operations, Finance, Marketing, and Commercial teams.
- Leading strategic governance forums and supporting executive decision-making through clear reporting, insight, and recommendations.
- Building and leading a high-performing commercial planning function, embedding best practice, transparency, and evidence-based decision-making.
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About You
We are looking for a strategic and commercially minded leader with the ability to influence at a senior level and drive alignment across complex organisational environments.
Key Requirements:
- Significant experience in commercial strategy, planning, portfolio management, business transformation, or a related discipline.
- Proven experience leading large, complex cross-functional programmes, portfolios, or strategic initiatives.
- Strong commercial and financial acumen, with the ability to evaluate opportunities and support investment decisions.
- Experience influencing senior stakeholders across multiple business functions.
- Outstanding portfolio governance, prioritisation, and decision-making capability.
- Excellent communication skills, with the ability to simplify complex issues and drive organisational alignment.
- A track record of building and leading high-performing teams.
Qualifications:
- Degree-qualified or equivalent experience in business, finance, economics, or a related discipline.
- Professional qualifications in strategy, finance, or programme management are desirable.
- Evidence of ongoing professional development in commercial leadership or strategic planning.
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Extra Benefits
Our Family-Friendly Support:
- Enhanced maternity pay
- Paternity, adoption, and shared parental leave
Supportive Policies:
- Generous company sick pay
- Employer-funded dental insurance (eligible as a manager)
- Employer-funded health assessments (every 2 years)
Flexible Benefits:
- Access to a personal benefits account via ‘My Bundle+’ platform, including 800+ retail offers and tailored benefits.
Wellbeing Support:
- Free 24/7 access to physical, mental health, financial, and social support for you and your family.
(Available only to permanent employees)
Next Steps
The selection process will include:
- A face-to-face or virtual interview with competency-based and role-specific questions.
Royal Mail values transparency and trust. We provide prepared interview questions in advance so you can prepare your best responses.
We recognise that candidates may not meet all criteria—if your experience is different but relevant, we’d love to hear from you.
Royal Mail is committed to inclusion and diversity and welcomes applications from all individuals. As a Gold signatory to the Armed Forces Covenant, we particularly encourage applications from:
- Military personnel (ex-Force, reservists, veterans)
- Cadet instructors
- Spouses/partners of military personnel
If you require any adjustments during the hiring process, please discuss these with your recruiter when contacted.
For more details on Royal Mail Group and our values: 🔗 www.internationaldistributionservices.com/en/about-us/
Closing Date: Thursday, 16th July 2024 (may close early if sufficient applications are received).
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