Head of Communications, Legal

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further. We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions We are currently seeking an experienced professional to join our Global Internal Communications Team in the role of Head of Communications, Legal. You’ll step into a highly visible, strategic role at the centre of Global Legal, partnering directly with senior leaders to shape and deliver communications for critical transformation initiatives. This is an opportunity to influence how legal communicates and operates at scale, combining strategic storytelling with hands-on change delivery. You’ll gain exposure across senior stakeholders globally, while also leveraging emerging technologies, including AI, to modernise communications and driver meaningful business impact. As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution. In this role you will: Lead and deliver strategic internal communications initiatives across Global Legal, aligning to business priorities and transformation agendas Partner closely with senior stakeholders, including Legal leadership, to shape messaging and drive engagement Support and enable strategic change and transformation programmes through effective communication strategies Drive innovation in communication strategies, including the use of AI and digital tools to enhance reach, efficiency, and impact Act as a trusted advisor to stakeholders, providing strategic counsel on communication, engagement and organisational alignment Develop a bank-wide Legal narrative and story pipeline that showcases outcomes, customer impact, innovation Lead on measurement and insight for all Legal communications activity, defining success metrics, tracking performance, and using data and feedback to refine strategy To be successful in this role you should meet the following requirements: Proven experience leading communications for Change and Transformation programmes within complex, global organisations Strong stakeholder management skills, with the ability to influence and partner with senior leaders Demonstrated ability to develop and execute strategic communication plans that drive engagement and outcomes Experience operating in a fast paced, matrix environment, with the ability to navigate ambiguity and competing priorities A forward-thinking mindset, with an interest in leveraging innovation and technology (including AI) to enhance communications Opening up a world of opportunity. Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email: hsbc.recruitment@hsbc.com Telephone: +44 207 832 8500