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Head of Conference
Operations Manager (Conferences) – United Media
Operational Accountability & Visionary Leadership This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10+ European private equity conferences annually, covering venues, suppliers, on-site teams, and attendee experience design.
Do you thrive in a fast-paced, high-responsibility environment? Are you the kind of operator who ships on time, obsesses over detail-setting, and drives complexity with calm focus? If you’re motivated, entrepreneurial, and hungry for impact, you could join our global operations team as we shape the future of an industry.
Why United Media
We are United Media (www.united-media.com), specialising in building large-scale industry media and conferences in sectors like insurance, fintech, retail, and private equity. Orginally established via 8 organic launches + 1 acquisition, we’re a culture of growth, learning, and relentless execution.
The Opportunity & Benefits
You’ll be OWNING a critical business pillar, working in-person in London (just a 4-minute walk from Victoria Station). We provide:
- Real impact: Your work drives measurable results for a fast-moving start-up—no abstract goals, just tangible, operational leadership.
- Mentorship & progress: Collaborate closely with a high-performing team, our CEO and founder, and enjoy our reputation for promoting internally.
- Growth harnessing: Unlimited upward mobility—we prioritise internal promotion within all management ranks.
- Global exposure: Regular travel to overseas conferences as part of the role.
- Career-building: Acquire transferable, in-demand skills in project management, stakeholder communication, research, and operations—paired with hands-on training.
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Your Responsibilities (Key & Diverse)
As our Conference Operations Lead, you’ll plan, coordinate, and problem-solve across all conference dimensions:
Supplier & Vendor Partnerships
- Sourcing & Evaluation: Research, compare, and negotiate contracts for top-tier suppliers (venues, AV, food & beverage, decor, volunteers, etc.).
- Procurement & Compliance: Manage supplier contracts, budget tracking, and issue resolution while maintaining competitive cost-efficiency.
- Underwriting Quality: Provider bid evaluations and supplier performance feedback loops.
Event Coordination & On-Site Realisation
- Total Planning: Oversee all aspects of sponsored VIP events, lunches, dinners, and networking-after-hours functions.
- Logistics Execution: Ensure venue alignment, seating, catering, AV, decor, and attendee registration run seamlessly.
- On-Site Troubleshooting: Lead rapid-response contingency management—whether technical, supply, or compliance.
Team & Volunteer Orchestration
- On-Sit Teams: Deploy & coordinate all operational crews (staff, AV, concierge, etc.).
- 40-Person Volunteer Squadron:
- Hiring & Training: Assemble, train, and lead a diverse volunteer cohort to flawless execution.
- Optimisation: Balance human resources, support needs, and on-site dynamics for maximum impact.
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Operational Quality Control
- Design Review: Perform pre-conference quality checks for all marketing collateral (banners, signage, brochures, statics).
- Internal Audit: Condense team queries, track inventory, and maintain up-to-date event databases.
Your Future Here
Career Foundation: We are staunch advocates of internal promotion. No matter your experience level (0-10+ years), this role will shape a management-ready career path. As we expand, growth is entirely within your hands.
What We Look For
- UK Work Permit: All candidates must have a valid UK work permit.
- ** passion & drive**: A relentless urge to excel and the supporting work ethic to deliver under pressure.
- Ownership & Initiative: You do the work before being told—complete, accountable, and personally invested in results.
- Interpersonal Mastery: You connect genuinely with people, prioritise clarity, and foster relationships effortlessly.
- Communication Clarity: Whether assertive messaging, concise writing, or crisis debriefs, precision is non-negotiable.
- Organisational Prowess: Naturally structured, prioritised, and impossible to overload.
Flexibility & Location
Start Date: Flexible—we’re eager to welcome motivated candidates immediately. Work Location: Onsite (Monday–Friday), based in our London office (4-minute walk from Victoria Station).
Shiftgear Required? If anyone embodies tenacity, fast-reading environments, and the ability to get 1,000 moving pieces synchronised, hit reply. We can’t wait to challenge you.
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