• Define operating principles for experimentation, measurement, and decision quality.
• Raise standards for testing and causal inference to improve decision confidence.
• Increase organisational maturity in predictive, diagnostic, and prescriptive analytics.
• Embed experimentation as the default mechanism for learning and prioritisation.

Cross-functional Data Leadership

• Partner with Data Engineering to influence data models, instrumentation, and analytics infrastructure priorities.
• Collaborate with Data Science to identify and prioritise high-impact modelling and applied data science opportunities.
• Translate ambiguous business problems into scalable analytical solutions.
• Act as a trusted advisor to senior stakeholders, challenging assumptions and shaping decisions.

Leadership

• Lead and develop a team of analytics leaders and analysts.
• Set direction, raise performance standards, and improve output quality across the function.
• Build strong analytical leadership capability within the team.
• Create a high-ownership, high-rigour culture focused on business impact.

Requirements

Experience

• Significant experience in analytics, insights, including roles in high-growth digital businesses.
• Proven experience leading analytics in a subscription-based business.
• Experience managing managers and scaling teams.
• Strong track record of using analytics to drive measurable business growth and commercial impact.
• Experience partnering closely with Product, Growth, Marketing, and Commercial leaders.
• Experience influencing Data Engineering and Data Science roadmaps.

Analytical & Technical Capability

• Deep expertise in product, growth, and commercial analytics.
• Strong experience with experimentation, funnel analysis, segmentation, forecasting, and statistical methods.
• Expertise in subscription metrics including retention, churn, and LTV.
• Strong understanding of modern analytics tooling, data ecosystems, and BI environments.
• Ability to move comfortably between strategic problem-solving and hands-on analytical work.

Leadership & Ways of Working

• Strong people leadership with experience developing high-performing teams.
• Excellent judgment in ambiguous, fast-moving environments.
• High degree of ownership, curiosity, and bias toward action.
• Ability to influence without authority and build credibility across technical and non-technical stakeholders.
• Strong communication skills, with the ability to simplify complex analysis into clear business recommendations.

Benefits

• A friendly, welcoming, and supportive culture. We believe work should be fun and always put people before process.
• 33 days annual leave per year, pro rata. You decide which public holidays to recognise. After 2 years of employment, your annual leave entitlement will accrue year on year up to 38 days annual leave.
• An additional day of annual leave, a Me Day, to take time for yourself.
• Charity day to volunteer and support a registered charity of your choice.
• Westfield Health (including Health Club discount and Westfield Rewards discount and cashback).
• Learning and Development opportunities, with opportunities for internal mobility across various departments/areas of the business.
• 4 x annual salary death in service life assurance.
• Enhanced pension after long service.
• Enhanced parental and adoption leave after long service.
• Quarterly awards designed to reward and recognise our wonderful Twinkl employees.
• Seasonal events for all UK employees so you can catch up with your new colleagues in person.
• Twinkl Subscription.