People's Partnership
Head of Delivery
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Head of Delivery
About People’s Partnership At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.
What You'll Be Doing The Head of Delivery leads the successful delivery of programmes and projects within a business unit, ensuring they meet timelines, scope, quality standards, and organisational goals. The role drives business value, ensures regulatory compliance, and provides leadership to project management teams while partnering with senior stakeholders and promoting continuous improvement. Provide overall delivery leadership for a business unit, setting and executing strategies aligned to organisational objectives. Oversee end-to-end delivery of complex programmes and projects, ensuring performance against scope, timelines, and budgets. Establish and drive delivery frameworks, methodologies, and best practices across the change function. Lead, develop, and mentor delivery teams, fostering a high-performance, accountable, and collaborative culture. Build and maintain strong senior stakeholder relationships, acting as a trusted advisor and escalation point. Manage risks, issues, and dependencies, ensuring proactive mitigation and effective decision-making. Oversee resource planning, capacity, and budget management to optimise delivery outcomes. Champion continuous improvement, innovation, and executional excellence across the organisation.
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What We’re Looking For Proven experience in leading large-scale programme and project delivery in a complex environment. Strong leadership and people management skills, with experience building and developing high-performing teams. Excellent stakeholder management and communication skills, with the ability to influence at all levels. Deep understanding of delivery methodologies (e.g., Agile, Waterfall, Hybrid) and best practices. Strong commercial acumen and experience managing budgets and resources. Exceptional problem-solving, decision-making, and organizational skills.
What you can expect from us: Generous pension contributions with an employer contribution of up to 14% Real living wage Income protection, critical illness cover & death in service insurance Employee healthcare Parental and adoption leave Learning & development opportunities and study support Travel season ticket loans Grab & Go Deli Café at our Crawley offices Volunteering days and charity payroll giving Onsite gym Ride-to-Work scheme Social clubs and events You can learn more about how we support our employees on our website
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Disability Statement People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. This role may support hybrid working. To make use of this arrangement, employees must have an appropriate home working environment, including a private workspace and reliable, secure high speed internet that enables them to perform their duties effectively. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.
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