PeoplePlus UK
Head of Delivery
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The Role
Are you an experienced operational leader with a proven track record of delivering exceptional results across large-scale, outcome-based contracts?
We're looking for an inspirational Head of Delivery to lead a high-performing regional operation across Kent and the Home Counties. This is a senior leadership role where you'll be responsible for driving contract performance, leading multi-site teams, building strategic partnerships and ensuring outstanding outcomes for participants, customers and stakeholders.
If you're passionate about leading people, improving performance and making a genuine social impact, we'd love to hear from you.
What you'll be doing
- Lead a large, geographically dispersed team through an experienced Senior Management Team.
- Take full accountability for contract performance, quality, compliance and financial delivery.
- Drive operational excellence by using data and insight to improve performance and customer outcomes.
- Develop and coach senior leaders, creating a culture of accountability, engagement and continuous improvement.
- Build strong relationships with commissioners, employers, partners and key stakeholders across the region.
- Lead strategic planning, forecasting and budget management to ensure commercial success.
- Identify opportunities for service innovation, growth and contract development.
- Ensure high standards of governance, quality assurance and regulatory compliance.
- Champion exceptional participant experiences and consistently deliver against contractual KPIs.
- Represent the organisation at regional partnership meetings, employer forums and stakeholder events.
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What we're looking for
- Significant senior leadership experience managing large-scale, multi-million-pound contracts.
- A proven track record of delivering performance, quality and financial targets within outcome-based services.
- Experience leading large, multi-site and multidisciplinary teams through senior managers.
- Strong commercial awareness with experience managing budgets, forecasting and financial performance.
- Excellent stakeholder management skills with the ability to influence commissioners, employers and strategic partners.
- A data-driven leader who can identify opportunities, solve problems and drive continuous improvement.
- Passion for developing people, creating high-performing teams and delivering meaningful outcomes.
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Why join us?
- Opportunity to lead a high-profile regional operation with real strategic influence.
- Play a key role in improving lives through high-quality employability and skills services.
- Work with passionate, values-driven colleagues committed to making a difference.
- Shape the future of service delivery through innovation and continuous improvement.
- Competitive salary and comprehensive benefits package.
- Ongoing professional development and opportunities to progress within a growing organisation.
Ready to make an impact?
If you're an experienced operational leader who thrives on delivering results, developing people and building successful partnerships, we'd love to hear from you.
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