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Head of Digital Product
Head of Digital Product – Kaplan Languages Group (London)
Reference number: JR256825 Location: London Working pattern: Full Time Contract Type: Permanent Salary: £120,000 per annum
An excellent opportunity to join Kaplan Languages Group as the Head of Digital Product, leading digital product strategy and a large-scale transformation programme focused on enhancing the student journey, from prospecting and enrolment through to payments and CRM.
You will lead cross-functional teams and senior stakeholders, using customer insights, data, and commercial acumen to deliver measurable business outcomes and best-in-class digital experiences.
About the Role
We are seeking an experienced Head of Digital Product with a proven track record in scaling products, driving strategic initiatives, and fostering growth through data-driven decisions within a fast-moving multinational organisation.
This senior leadership role will contribute to a major transformation effort—reinventing the digital ecosystem for one of the world’s most prominent language schools.
What You’ll Bring
Essential
- Several years of experience as a Product Manager, preferably leading a small team of Product Managers/Owners
- Demonstrated ability to apply diverse product management frameworks and techniques, including prioritisation, customer insights, and roadmapping
- Strong digital-first experience, with a proven record of improving leads, conversion, and engagement at scale
- Deep expertise in payments infrastructure, including pricing strategies, promotions, and monetisation models
- Confidence in building data-driven roadmaps that deliver rapid business value
- End-to-end product lifecycle experience—shaping ideas, launching innovations, and iterating based on user feedback
- Experience managing high-level stakeholders, including Directors and/or C-level executives
- Ability to rapidly understand customer needs using a mix of qualitative and quantitative methods, and to communicate strategies clearly to all audiences—technical, non-technical, and end users
- Experience in running A/B testing and system-level experiments
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Desirable
- Knowledge of Drupal and Salesforce platforms
- Experience developing multi-language digital products
- Experience coordinating global remote development teams
About Kaplan International Languages (KIL)
Every year, Kaplan International Languages helps tens of thousands of students worldwide improve their English skills through diverse, high-quality courses: General English, exam preparation, business English, and intensive programmes.
With schools across six countries and a global reputation for convenience and excellence, we equip learners with the language abilities to achieve their personal, academic, or professional goals.
What We Offer
This role comes with a competitive £120,000 salary, hybrid/home-working flexibility, career progression opportunities—and a comprehensive benefits package that includes:
- 28 days annual leave (pro-rata for part-time)
- Discounts on Kaplan courses for you and your family
- 24/7 confidential support helpline (counselling / wellbeing services)
- Company pension matching
- Extended family benefits (maternity, adoption, shared parental and paternity/partner pay—well above statutory minimums)
- Medicash Health Cash Plan
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Part-time entitlements (including leave) assessed on a pro-rata basis.
How to Apply
Submit your CV and a cover letter outlining how you meet the role’s requirements.
Closing date: 11pm (UK time) on Wednesday, 16th July 2026
Note: Whilst the deadline is 16th July, we reserve the right to close the role early should we identify sufficient candidates.
Application Support
For assistance with your application or queries about the role, email: kaplanstaff.recruitment@kaplan.com
Equality, Diversity & Inclusion
Kaplan International is committed to fostering a diverse and inclusive workplace, ensuring equal opportunity for applicants regardless of age, disability, sex, sexual orientation, gender reassignment, race, religion or belief, marriage, or civil partnership status.
After applying, candidates will be provided with information on:
- Our Disability Confident scheme(support available if required)
- Guidance on reasonable adjustments (e.g., interview accommodations) if shortlisted
Note: All customers of Kaplan Global Sites © Kaplan International 2024. All rights reserved.
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