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Head of Ecommerce
Head of Ecommerce - YPO
£76,999 plus £3,000 car allowance and generous benefits package Location: Wakefield / Hybrid Employer: YPO
Our Values
- Pioneer public sector procurement
- Do the right thing
- Give your career fresh perspective
- Embrace creativity
- Make a difference
Welcome
Dear prospective candidate,
Welcome, and thank you for your interest in this role. As Executive Commercial Director at YPO, I’m excited that you’re exploring opportunities at this pivotal stage in our organisation’s evolution. Having recently joined YPO from the private sector, I’ve experienced firsthand the unique blend we offer—driven by commercial agility and ambition while delivering meaningful public value.
Every day, I’m reminded of the real impact our work has across local government and public services. As a 100% publicly owned organisation, owned by 13 local authorities, our commercial successes are reinvested directly into frontline services. Our combination of scale, agility, and unwavering focus on public and social impact makes YPO special—offering something few other organisations can.
About the Role
As Head of Ecommerce, you will lead the strategy, growth, and delivery of our digital marketplace platforms. Your objective is to create a seamless, accessible, and customer-centric ecommerce experience—one that drives digital adoption, improves operational excellence, and delivers commercial impact.
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Key Duties (Non-Exhaustive):
- Design and execute ambitious ecommerce strategies that align with YPO’s wider commercial goals.
- Utilise data and insight to identify opportunities for growth, optimise conversion rates, and enhance the customer journey.
- Collaborate across departments to integrate ecommerce with digital transformation, procurement, and customer service.
- Foster a thought leadership role in digital sales, influencing how YPO operates in the digital-first market.
- Ensure our platforms are secure, scalable, and grounded in public sector requirements.
- Drive cost efficiencies and operational resilience in digital sales channels.
- Work closely with marketing, technology, and customer teams to deliver exceptional experiences.
- Deliver strategic recommendations to enhance YPO’s market position in the digital procurement space.
What You’ll Bring
- A proven track record in ecommerce leadership, ideally in public, commercial, or digital-level roles.
- Experience in data-driven decision making through analytics, market research, and financial forecasting.
- Deep knowledge of digital marketplace platforms, often within service procurement or broad进入 market sectors.
- Strong collaborative skills, with the ability to align strategic ambitions across teams in a scalable and rapidly evolving landscape.
- Commitment to the public sector’s distinctive values, balancing commercial rigour with social purpose.
- An innovative mindset—ready to tackle commercial pace with purpose.
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Why This Role Is Different
Unlike most public sector appointments, this position offers:
- Commercial pace: Real collaboration, urgency, and measurable impact.
- Digital innovation: Drive the future of procurement ecommerce in a public marketplace setting.
- Purposeful leadership: The ability to shape customer experience and digital sales for the broader public good.
- Growth opportunities: Join YPO’s expansion in digital sales, with high visibility for results.
You’ll be part of a what’s his name to an organisation (well-regarded and valued) with openness, a culture of growth, and clear mission-driven objectives.
Join Us
YPO thrives on talented, passionate colleagues who share our values and enthusiasm for making a difference.
We strive to create a workplace where everyone is respected and can thrive. We are committed to diversity and inclusion, aiming for a team that reflects that diversity as a source of our strength.
If you’re ready to join us and lead the next phase of YPO’s digital growth journey, we’d love to hear from you. Review the full role details and apply today on the jobs board:
Closing Date: Midnight, Thursday 23 July
Kind regards, Richard Taylor Executive Commercial Director
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