K&K Talents
Head of Employee Relations EMEA

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Head of Employee Relations EMEA
Location: London, UK
Type: Full Time Permanent
Summary of Roles & Responsibilities
We are seeking an experienced Employee Relations leader to head the Employee Relations (ER) function for EMEA. The ER leader will develop a deep understanding of the Client business and will collaborate with HR teams, Legal functions, and business leaders to drive the Employee Relations function through Policy formulation, Process streamlining, enablement of stakeholders, and other interventions.
Details of Roles & Responsibilities
Strategic ER Management
- ER Strategy for EMEA Region: Provides specialist advice on employee relations requirements and procedures to Business leaders, HR leaders, and Senior management.
- Establishing/Sustaining/Improving ER Process: Process owner for operational matrices.
- Drives ER Processes: Including separations/terminations, absence management, performance management, workplace grievances, investigations, and creation of required documentation to support those processes in close coordination with Legal teams.
- Review Employee Relations Practices/Policies: Involving value violations (disciplinary process), grievance redressal process, performance deficiency process, and suggest changes/improvements.
- Guide & Enable: Business partner HR, Business leaders, Manager community on the following:
- Values adherence: Proactive measures to avoid the occurrence of various types of value digressions. In case of incidents of value digressions, process & methods to conduct investigations and ensuing actions.
- Employee grievances: Proactive measures to avoid the occurrence of grievances among employees to ensure a positive work environment. In case of the occurrence of grievances, process to be followed.
- Performance deficiencies: Enable Business partner HR and Business leaders on the process to be followed in the case of performance improvement plans or poor performance exits.
- Drive Anti-Sexual Harassment Initiatives: And coordinate internal investigations in case of any incident.
- Work with Labour Authorities and Other Stakeholders: For statutory compliances involving Employee relations functions.
- Collaborate and Coordinate: Work councils or Employee Unions in the countries as applicable with an objective of a positive work environment in line with Business strategy and business need.
- Conduct or Support Central Teams: In case of any whistleblower investigations as needed.
- Conduct Trend Analysis: To forecast and take measures to prevent incidents.
- Undertake Management Development Activities: By coaching, influencing, and sharing knowledge to increase manager’s abilities to manage their teams.
- Stay Current on Employment Law, ER Practices and Trends: Track and interpret trends in employee relations to proactively identify issues and develop training and other interventions and solutions.
- Promote the Company’s Culture and Policies.
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- Minimum of 12 – 20 years’ experience in HR: With at least 10 years exposure to Employee Relations functions.
- ER Leader: Will be a subject matter expert of Employee Relations of UK&I, Germany, France, Benelux, NORDICS, Switzerland. Exposure to Eastern Europe will be an added advantage.
- Strong Team Player: Who enjoys a fast-paced, evolving international environment and who is proactive, assertive, decisive, and resilient.
- Key Capability: The ability to understand the global business context and to be able to make practical, risk-based decisions that drive business outcomes based on solid employment law knowledge and experience, process improvement mindset, and key understanding of HR matters.
- Strong Written and Verbal Communications Skills
- Experience in Dealing with Conflict Resolution
- Ability to Adapt Quickly to a Changing Environment
- Coaching and Influencing Skills
- Proficiency in Microsoft Office Skills (Outlook, Excel, Word, PPT, etc.)
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