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Salary: Competitive Closing Date: 24/7/2026
Join the NEC Group and be part of something extraordinary!
Head of Events - Conventions
The NEC Group is looking for talented and passionate individuals to join our dynamic team. Our mission is to create unforgettable experiences through world-class events and services.
We have a fantastic opening for a Head of Events to join our Conventions Event Management team.
You will be working across the ICC in Birmingham City Centre, Vox and NEC suites that are on the NEC Campus in Solihull. These venues provide conference and meeting space for up to 8,000 delegates, welcoming over 350,000 delegates every year! And you will be part of a first-class team that is renowned for delivering incredible events.
About The Role
This role will manage, develop and inspire the Event Management & Event Support team to be best in class - in the planning, preparation, delivery and post event processes of all operational arrangements for all events across the ICC, Vox & NEC Conference suites. Ensure that departmental financial targets are achieved, and service levels monitored through effective management of people, financial, and event processes.
Day to day you will…
- Provide credible leadership for Event Management and Event Support teams, driving engagement, empowerment, and high performance across all venues.
- Lead and maintain operational excellence, ensuring high-quality, compliant planning and delivery of all events, including hands‑on support when required.
- Manage customer experience across all touchpoints and drive continuous improvement, innovation, and efficiency through a clear Event Management strategy.
- Own stakeholder relationships internally and externally, representing ICC/Vox at industry events and contributing to key forums and working groups.
- Oversee departmental budgets, resource planning, health & safety compliance, and operational performance to meet activity levels and financial targets.
- Collaborate across Sales, FM, and wider NEC Group teams, ensuring seamless event delivery, sharing best practice, and supporting wider organisational objectives.
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About You
Our Ideal Candidate will…
- Have senior event management experience within live events or conferences.
- Proven leadership of multi-site event management teams.
- Strong customer focus with excellent communication and relationship-building skills.
- Commercially aware with experience managing budgets and achieving financial targets.
- Skilled negotiator with strong planning, organisational, and MS Office capabilities.
- Relevant qualifications desirable (Event Management, NEBOSH General & Fire, Crowd Safety, Personal Licence).
We believe in people to people (we are a people first business), love of difference (because embracing and celebrating difference brings our business to life) and being moment makers (memories are made here - so we make every moment matter).
If this sounds like you and you thrive in a fast-paced and exciting environment, then apply now!
What We Offer
- Competitive Salary
- 25 days annual leave rising to 26 after one year plus all UK bank holidays
- Free onsite parking and lunch when working
- Pension matching up to 7% (and you can contribute more)
- Life Assurance cover
- Private Medical Insurance
- Healthcare Cash Plan and Holiday Buy/Sell
- Exclusive Discounts and many more great benefits
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The NEC Group is committed to creating a diverse environment and is proud to be an equal opportunity employer. We do not discriminate against any employee or applicant for employment because of race, colour, age, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. NEC Group is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it is the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm, you will find a home within the NEC Group.
Should you require further assistance or require any reasonable adjustments be put in place to better support your application process, please do not hesitate to raise this with us.
Disclaimer: due to high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams manage application levels while maintaining a positive candidate experience. So please submit your application as soon as possible to avoid disappointment.
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