Mitie Cleaning & Hygiene Services
Head of FM - HMP Millsike
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Head of FM – Hard Services (Technical)
£78,000 + Car Allowance + Bonus + Private Healthcare
Onsite Millsike Prison, York
The Opportunity
We're looking for an experienced Head of FM to lead Hard Services across a prison estate.
This role sits at the heart of the operation — you'll be responsible for safe, compliant, high-performing FM delivery, while leading teams and building strong relationships with HMPPS and key stakeholders.
You'll have real ownership, managing performance, risk, and budgets in a complex, highly regulated environment.
The Role
You'll take the lead on all FM service delivery, making sure everything meets statutory requirements, contract standards, and HMPPS expectations.
- Alongside day-to-day oversight, you'll drive maintenance (SFG20), lifecycle planning, and asset management, ensuring risks are controlled and services run smoothly.
- You'll also represent the business with the client — leading meetings, resolving issues, and identifying opportunities to improve service and reduce cost.
- Internally, you'll lead and develop your teams, managing recruitment, performance, ER matters, and engagement, while creating a strong, inclusive culture.
- Financially, you'll own the budget, forecasts, and reporting, making sure performance stays on track and within agreed parameters.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What You'll Bring
You'll already have a strong background in Hard FM or TFM leadership, ideally within a prison or secure environment, supported by an engineering qualification.
- You'll understand building services, maintenance standards (SFG20), and FM compliance, and be confident managing performance across a complex estate.
- Experience leading large teams, handling people matters, and delivering service plans and KPIs is key, alongside strong financial and commercial awareness.
You'll Also Bring
- IOSH (essential), NEBOSH desirable
- Professional membership (IWFM, CMI or CMIOSH)
- Confidence with data, reporting, and performance analysis
- The ability to manage risk, priorities, and multiple workstreams
Just as important is how you lead — you'll be a clear communicator, proactive problem solver, and someone who builds trust quickly.
Our Market-Leading Offering
Our benefits suite is designed to suit your lifestyle:
- Virtual GP access for you and your household
- Financial wellbeing assistance through Salary Finance scheme
- Access to our flexible lifestyle benefits platform, Choices, offering options like extra holiday days, critical illness insurance, dental treatment, and technology products at affordable costs
- High street discounts through MiDeals
- Cycle-to-work scheme
- Life cover of up to four times your salary
- Enhanced pension contributions, save-as-you-earn scheme, and Mitie Matching Share Plan
- Mitie Stars recognition program with cash prizes and a £10,000 top prize
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Career Development
Our success is a direct result of the experience and quality of our people. We offer a diverse variety of training and development avenues via a wide selection of learning resources.
Inclusive Recruitment
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need reasonable adjustments, please email Karen Hayes at Karen.hayes@mitie.com.
About Mitie
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients in banking, critical government sites, hospitals, and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Apply Now
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills