Join our team at Holme Lacy, part of the Warner Hotels Group

This Grade I listed 181-bedroom hotel in Herefordshire has a theatre, spa, two restaurants, and a coffee shop, all set in 20 acres of green fields.

Warner Hotels are looking for a Head of Food and Beverage.

Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.

About the Role

The Head of Food and Beverage is a hands-on leader with a passion for hospitality and operational excellence. You’ll bring strong commercial acumen, people leadership skills, and the ability to deliver exceptional guest experiences across the hotel.

The Head of Food and Beverage is a leadership role, driving and optimising all food and beverage operations across the hotel to deliver outstanding guest experiences while achieving commercial targets. In this role, you'll manage multiple restaurants and bars, working closely with Food & Beverage Managers and the Executive Chef to ensure seamless daily operations, exceptional service levels and full compliance with health, safety and licensing regulations. You will develop, coach and retain a high-performing multi-outlet team, owning labour and cost control to meet P&L targets.

Responsibilities

• Operational Delivery – Oversee day-to-day operations across restaurants, bars, and outlets, ensuring smooth service, effective shift handovers, and strong front-line leadership.
• Implement Central Initiatives – Execute Head Office menus, promotions, and revenue-driving initiatives locally, maintaining consistency and commercial impact.
• Financial Performance – Take ownership of P&L delivery for Food & Beverage, controlling costs (labour, waste, stock) and achieving departmental targets through tight execution and reporting.
• Labour & Rota Management – Create efficient rotas, manage labour spend, and ensure adequate cover to meet service standards.
• Guest Experience – Champion service excellence, monitor quality, and coach teams to deliver memorable moments for every guest.
• People Leadership – Recruit, train, develop, and performance-manage the F&B team, fostering engagement, morale, and succession planning.
• Compliance & Safety – Guarantee 100% compliance with food safety, health & safety, and licensing requirements; manage audits and corrective actions.
• Collaboration & Deputising – Support Duty Management shifts, deputise for senior leaders, and work closely with Sales, Events, HR, and Procurement teams.
• Continuous Improvement – Identify efficiencies and service enhancements, piloting and scaling improvements within Head Office guidelines.
• Governance – Operate within approved financial and procurement processes, escalating issues outside delegated authority to the General Manager.